
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
Employee assistance program
flexible scheduling
Job Description
Belk is a renowned American department store chain that has been a staple in the retail industry for over a century. Known for offering a wide variety of apparel, shoes, accessories, and home goods, Belk combines Southern charm with a commitment to customer satisfaction. The company prides itself on delivering exceptional service and a personalized shopping experience to each customer, ensuring that every visit is memorable and enjoyable. With numerous locations across the United States, Belk emphasizes community involvement, quality merchandise, and a friendly, welcoming atmosphere within its stores.
The Sales Associate role at Belk is pivotal in maintaining ... Show More
The Sales Associate role at Belk is pivotal in maintaining ... Show More
Job Requirements
- No education requirement
- experience in retail preferred
- excellent communication skills
- ability to use and learn industry technology preferred
- ability to use computer keyboard, touchscreen monitor, handheld devices, standard telephone and other related business equipment
- hand manipulation to remove sensor tags
- ability to push or pull 100-500 pounds when moving stock carts
- ability to reach above and below shoulder level
- ability to lift 25-50 pound boxes
Job Qualifications
- Excellent communication skills
- ability to use and learn industry technology preferred
- experience in retail preferred
Job Duties
- Proactively greet and engage customers warmly and with a smile
- support the store to meet or exceed its customer service goals
- handle each customer transaction in a professional and friendly manner
- thank each customer by name following a purchase
- offer assistance to customers proactively and without prompt
- use suggestive selling techniques with all customers
- meet or exceed solicitation goals for Belk credit Rewards program
- meet or exceed Clienteling goals where applicable
- understand store assortment for assigned department, inventory available at other stores and on belk.com
- use mobile devices to complete sales where applicable
- use digital computer-based point-of-sale and other digital technology to enhance the customer shopping experience
- use the Belk App and inform customers about it to enhance their shopping experience
- use the Belk website to look up merchandise and complete in-store orders for customers
- meet or exceed personal sales per hour goals
- increase units sold per transaction by recommending products
- identify and reduce shrinkage in area
- work professionally and pleasantly with co-workers, customers, and managers to accomplish tasks
- maintain Belk professional dress standards and appearance
- maintain floor and stock areas consistent with store standards
- support the Operations Team to unpack and display new merchandise timely
- follow the ROCC the Dock process
- ensure timely setup including signage for promotional events
- follow procedures for all systems including counts, markdowns, re-tickets and inventory control
- comply with store policies including attendance and tardiness
- accept additional duties or share responsibilities during busy times as requested
- assist Operations teams with all non-sell duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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