Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $14.00
Work Schedule
Rotating Shifts
Day Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company dedicated to delivering exceptional guest experiences through attentive and compassionate service. Known for its commitment to creating smiles and making a positive impact, Towne Park plays a crucial role in enhancing the experiences of millions of patients, visitors, and guests every year. The company specializes in providing high-quality valet parking and guest services at various locations, including hospitals, hotels, and entertainment venues. Towne Park emphasizes a culture where every employee contributes to making someone's day better, fostering an environment of respect, professionalism, and care. This dedication to customer satisfaction and employee wellbeing... Show More
Job Requirements
- High school diploma or equivalent
- Valid driver's license
- One month related experience and/or training
- Knowledge of customer service principles
- Ability to read and write English
- Ability to comprehend instructions and memos
- Ability to write simple correspondence
- Ability to present information effectively
- Basic arithmetic skills with money
- Understanding of time systems and rates
- Ability to operate manual transmission (desirable)
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- Valid driver's license for the state or within commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of customer and personal service principles and processes
- Ability to read and write standard English
- Ability to read and comprehend simple instructions, correspondence and memos
- Ability to write simple correspondence
- Effective presentation skills in one-on-one and small group situations
- Ability to perform basic arithmetic operations including addition, subtraction, multiplication and division with money units
- Understanding of 24 hour and military time systems
- Understanding of rates applicable to time passed
- Ability to operate a manual transmission highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Park and retrieve vehicles slowly and cautiously
- Assist guests with bell services and luggage storage
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms, amenities and local attractions
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures upon arrival
- Issue claim checks after receiving vehicle keys and collect claim checks prior to issuing keys
- Complete and maintain all ticket information accurately including key tag, guest folio, vehicle location, damage survey and claim check receipt
- Calculate and collect revenue when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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