Job Overview
Employment Type
Temporary
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
Fontainebleau Las Vegas is a renowned luxury hotel and resort located in the vibrant city of Las Vegas. Known for its exquisite design, high-end amenities, and exceptional guest services, Fontainebleau Las Vegas stands out as a premier destination for travelers seeking an upscale experience on the iconic Las Vegas Strip. The establishment prides itself on creating an inclusive and welcoming environment that reflects the diverse communities it serves. With a strong commitment to fostering a culture of equality, inclusion, and respect, Fontainebleau Las Vegas continuously works towards promoting a positive workplace culture that empowers its employees and supports their professional... Show More
Job Requirements
- Must be at least 18 years of age
- High school diploma or equivalent
- Proven experience in a similar guest service role in a luxury hotel or upscale establishment
- Must possess a valid driver's license and maintain a clean driving record
- Excellent communication and interpersonal skills
- Ability to work flexible hours including nights holidays and weekends
- Must be able to work in a fast-paced and busy environment
Job Qualifications
- High school diploma or equivalent
- Proven experience in a similar guest service role within a luxury hotel high-end resort or upscale establishment
- Ability to maintain a valid driver's license and clean driving record
- Excellent communication and interpersonal skills with a polished and professional demeanor
- Customer-centric mindset with a passion for delivering exceptional and personalized guest experiences
- Proficiency in using valet parking systems
- Knowledge of traffic flow management and valet parking best practices
- Ability to work a flexible schedule including nights holidays and weekends
- Ability to work in a fast-paced busy and somewhat stressful environment
Job Duties
- Maintain the valet parking booth ensuring a professional and organized setup
- Welcome guests with a warm and friendly demeanor creating a positive first impression upon arrival
- Manage the check-in process for guests' vehicles recording necessary information and handling key exchanges accurately
- Communicate with valet attendants to ensure a seamless flow of vehicles and timely retrieval for departing guests
- Assist in managing parking logistics to optimize space and accommodate guest arrivals
- Collect valet parking fees from guests accurately process payments and maintain a secure cash handling process
- Provide guests with information about valet parking services fees and other relevant details
- Handle guest concerns or issues related to valet services with empathy and efficiency finding timely resolutions or escalating matters to Front Services management
- Ensure the proper functioning and cleanliness of equipment such as ticketing machines and key storage systems
- Foster positive guest relations by being approachable courteous and attentive to their needs during the valet parking process
- Coordinate with other hotel departments such as the front desk bell services and transportation to ensure a seamless guest experience
- Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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