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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $18.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Referral Program
Training and Development
Equal opportunity employer
E-Verify participation
Job Description
SVR Management II LLC operates Silverado Resort, a premier hospitality establishment known for delivering exceptional guest experiences in a luxurious setting. The resort offers a variety of upscale amenities including fine dining, spa services, golf courses, and event hosting. Silverado Resort prides itself on maintaining high standards of service and a respectful, inclusive workplace culture where employees are valued and guests' satisfaction is paramount. The Resort employs a highly dedicated team committed to upholding the property’s reputation as a premier destination in California, combining elegance with warmth and personalized attention. As part of the commitment to excellence, the resort follows... Show More
Job Requirements
- High school diploma or equivalent
- Must have previous experience in lead or supervisory role
- Must possess Responsible Beverage Service certification in compliance with California laws
- Must have Food Handlers Certification
- Ability to stand for entire shift
- Ability to lift up to 50 pounds occasionally and up to 20 pounds frequently
- Flexible availability including long hours
- Must adhere to dress code and grooming standards
- Must be able to bend, stoop, or reach as needed
Job Qualifications
- Previous experience as a lead or supervisor
- Responsible Beverage Service certification
- Food Handlers Certification
- Knowledge of food and beverage menus
- Strong communication and interpersonal skills
- Ability to lead and train staff
- Ability to upsell and promote menu items
- Commitment to maintaining high standards of service culture
Job Duties
- Adhere to company's service culture - 4 Keys to creating guests for life
- Participate in team member referral program and be a Talent Ambassador for Silverado Resort
- Attend all resort required meetings and trainings
- Maintain high standards of personal appearance and grooming including wearing proper uniform and nametag
- Maintain full knowledge of the menu and prepare items as per recipes
- Monitor fast moving items and recommend changes for less popular items
- Consistently upsell food, beverage, and promotional items to guests
- Ensure the cafe runs smoothly and efficiently
- Lead training and mentoring of other servers
- Approach guests and employees with attentiveness, friendliness, courtesy, and service orientation
- Maintain cleanliness and organization of working area
- Answer telephone according to standards
- Abide by all resort policies and safety rules
- Perform other duties as requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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