Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.50 - $26.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
Mount Hermon Association, Inc. (MHA) is a faith-based organization dedicated to fostering Christian community, retreats, and conference programs. Rooted in the mission to cultivate spiritual growth and service, MHA aligns all of its operations and staff behavior with Christian values and principles. As part of its commitment to serving guests and members of its community with excellence and integrity, MHA operates several retail spaces, including the Bookshop, Ponderosa Lodge, and various summer pop-up stores. These retail environments strive not only to offer inviting and attractive shopping experiences but also to reinforce the organization's broader mission and vision through exceptional customer... Show More
Job Requirements
- Ability to work a flexible schedule including weekends, nights and holidays to support store hours, conferences and events
- Weekend availability required
- Adherence to the basic principles expressed in MHA’s Mission, Vision, Values and Commitment statements
- Adherence to company dress code and professional standards for personal grooming and appearance
- Must agree to and comply with MHA’s employee driving guidelines for MHA-owned vehicles and use of personal vehicles for business purposes
- Satisfactory completion of background investigation
- Ability to provide proof of eligibility to work in the United States
- Physical ability to stand for long periods, squat, twist and lift/carry up to 25 lbs for a maximum of 20 feet
Job Qualifications
- Minimum two years college preferred
- Minimum two years experience leading teams
- Minimum one year previous retail or customer service experience
- Two years bookshop retail experience preferred
- Strong interpersonal, organizational, problem solving and communication skills
- Ability to work alone or with others, take initiative and work well under pressure
- General accounting, inventory management, and POS/Inventory software skills experience
- Ability to motivate, encourage, develop and minister to staff
- Highly detailed
- Skilled in use of computer programs including Word and Excel to ensure competency with inventory and retail systems
Job Duties
- Direct and manage the merchandise mix, purchasing, inventory and return function to ensure adequate retail stock and inviting product mix
- Maintain the Bookshop and auxiliary retail spaces as inviting, attractive, orderly, and clean so that customers enjoy spending time there
- Hire, train, supervise and evaluate part-time and summer staff encouraging their development, customer service and retail skills
- Coordinate operations with several other departments including marketing, food retail, and guest services to optimize the guest experience
- Resolve customer service issues in a professional and timely manner to guarantee customer service experience is excellent
- Oversee the continual use, improvement and implementation of inventory and point of sale systems and act as a resource to the rest of the organization in training regarding point of sale
- Initiate and implement major improvement projects including, but not limited to, physical improvements, communication efforts and operational process improvements
- Oversee relationships with various contractors and vendors to ensure products and projects are completed on time and within budget
- Manage miscellaneous special projects as assigned by the Sr. Director of Camp Services
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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