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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $30.15
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
wellness programs
Job Description
The Torrance Marriott Redondo Beach, located in Torrance, California, is a distinguished hotel offering premium amenities and services to guests visiting the area. This esteemed establishment is known for its exceptional hospitality and commitment to guest satisfaction. Serving both business and leisure travelers, the hotel boasts comfortable accommodations, modern conveniences, and a welcoming atmosphere. The property is strategically situated to provide easy access to local attractions, shopping centers, and the beautiful Redondo Beach area, ensuring guests enjoy a memorable stay.
The role being offered is a full-time, non-management position in the Rooms and Guest Services Operations category, specifically si... Show More
The role being offered is a full-time, non-management position in the Rooms and Guest Services Operations category, specifically si... Show More
Job Requirements
- High school diploma or equivalent
- No prior related work experience required
- No supervisory experience required
- No licenses or certifications required
- Ability to stand, sit or walk for prolonged periods
- Ability to move and lift objects up to 10 pounds independently
Job Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to follow procedures and policies
- Customer service orientation
- Ability to work collaboratively in a team environment
- Basic problem-solving skills
- Comfortable with standing or walking for extended periods
Job Duties
- Provide directions and information to guests about hotel amenities, services, and local points of interest
- Contact appropriate departments such as Bell Services, Front Desk, Housekeeping, Engineering, Security, and Loss Prevention to resolve guest requests or issues
- Follow up with guests to ensure their needs have been fully met
- Accurately receive, record, and transmit messages
- Attend to special requests from guests with exceptional needs
- Notify designated staff about VIP arrivals and ensure proper accommodations
- Adhere to company policies and procedures and maintain professional appearance
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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