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Job Overview
Compensation
Hourly
Range $14.50 - $19.25
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Job Description
The Body Shop is a well-established collision repair facility known for delivering high-quality automotive repair services with a strong focus on customer satisfaction and professional workmanship. Located in a busy and fast-paced environment, The Body Shop specializes in meeting the varied needs of customers who require expert repair services, including those working with insurance companies to facilitate smooth and efficient claim processes. This reputable collision repair center prides itself on maintaining excellent communication channels with insurance partners and customers to provide an exceptional service experience from start to finish.
The role of Body Shop Receptionist is vital within this dynamic... Show More
The role of Body Shop Receptionist is vital within this dynamic... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in customer service or administrative role preferred
- basic computer skills
- excellent communication skills
- ability to work in a fast-paced environment
- professional appearance and demeanor
- reliable and punctual
- cash handling experience preferred
- automotive or collision repair experience a plus
Job Qualifications
- Strong communication and customer service skills
- professional appearance and demeanor
- ability to multitask in a fast-paced environment
- basic computer proficiency including Microsoft Office, email, and shop management systems
- organized and detail-oriented
- cash handling experience preferred
- previous automotive or collision repair experience is a plus
Job Duties
- Greet customers promptly and professionally in person and by phone
- schedule repair appointments and estimate consultations
- check customers in and out for vehicle drop-off and pick-up
- collect required documentation such as insurance info, deductible payments, signatures
- explain basic repair process timelines and next steps
- maintain a clean, organized front office and waiting area
- answer and route incoming phone calls
- respond to emails and online inquiries
- assist with data entry into management systems such as CCC ONE or similar estimating software
- scan and upload documents, photos, and insurance paperwork
- process payments and issue receipts
- maintain filing systems both digital and physical
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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