Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Benefits
competitive compensation
Paid Time Off
Employee Discounts
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) retirement plan
Career growth opportunities
Job Description
Courtesy Automotive Group is a long-established family-owned and operated business that has been serving the Phoenix, AZ area since 1955. Known for its strong commitment to customer satisfaction and integrity, Courtesy Automotive Group is more than just a car dealership; it is a trusted automotive partner for the community. Over the decades, the company has built a reputation for delivering exceptional automotive services, transparent dealings, and a positive environment that benefits both its customers and employees. The group places a significant emphasis on professionalism, integrity, and fostering a family-friendly workplace culture, creating an atmosphere where both staff and clients feel... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in reception or customer service preferred
- Strong verbal and written communication skills
- Proficiency in Microsoft Office Suite including Excel and Outlook
- Ability to multitask and handle multiple priorities in a fast-paced environment
- Professional attitude and appearance
- Availability to work full-time
- Ability to work in a team-oriented environment
Job Qualifications
- Proficiency in Microsoft Excel and comfort working with dealership management systems
- Previous receptionist or customer service experience, preferably in an automotive setting, is a plus
- Strong communication skills (verbal and written) and a customer-oriented attitude
- Proficiency in using CRM software and Microsoft Office Suite (Word, Excel, Outlook)
- Ability to multitask and prioritize in a fast-paced environment
- Professional appearance and demeanor
- Bilingual skills (Spanish/English) are a plus but not required
Job Duties
- Greet customers in person and over the phone with a friendly, professional demeanor
- Schedule repair appointments and coordinate with estimators, technicians, and insurance partners
- Check customers in and out, ensuring all required documentation is completed accurately
- Maintain organized records of repair orders, estimates, invoices, and customer files
- Communicate repair status updates to customers in a timely and clear manner
- Assist with processing payments and verifying insurance information when needed
- Support the body shop manager and team with administrative tasks and daily workflow
- Enter and update data in internal systems
- generate reports as requested
- Handle incoming calls, emails, and walk-in inquiries efficiently and professionally
- Ensure the reception area is clean, welcoming, and well-organized
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: