Tmc Hospitality

Bode Front Desk Agent

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $20.00
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Professional development opportunities
team events

Job Description

Bode Hotel Nashville offers a unique and vibrant experience that differs from typical hotels. Nestled in the heart of Nashville, this design-forward establishment is known for its social atmosphere, creativity, and deep connection to the city’s culture. Bode is not just a place to stay; it embodies the spirit of Nashville, blending local charm with modern comfort. Guests at Bode Nashville enjoy an immersive environment that reflects the city’s rich music scene, culinary delights, and vibrant neighborhoods. As part of a team that values personality and connection, employees at Bode contribute to crafting memorable experiences for visitors and locals alike.... Show More

Job Requirements

  • Minimum high school diploma or equivalent
  • Previous experience in hospitality or customer service preferred
  • Ability to work flexible hours including nights, weekends, and holidays
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Comfortable using technology and learning new software
  • Ability to handle multiple tasks efficiently
  • Positive attitude and enthusiasm for guest service
  • Ability to work collaboratively in a team environment

Job Qualifications

  • Genuinely passionate about hospitality and guest experience
  • Knowledgeable or excited to become knowledgeable about Nashville's neighborhoods, food, music, and culture
  • Friendly, confident, and naturally engaging
  • Comfortable multitasking in a fast-paced, guest-facing environment
  • Tech-friendly and quick to learn new systems
  • A team player with a positive, can-do attitude

Job Duties

  • Welcome guests and set the tone for their stay with warmth and personality
  • Act as a Nashville insider - recommending music venues, restaurants, bars, events, and neighborhoods
  • Manage arrivals, departures, reservations, and guest communication with care and accuracy
  • Handle concierge-style requests including dining plans, directions, transportation, and event recommendations
  • Anticipate guest needs and create thoughtful, personalized moments
  • Coordinate with housekeeping, maintenance, and leadership to ensure smooth operations
  • Respond to guest requests and resolve issues with confidence and ownership
  • Maintain a welcoming lobby and common spaces that reflect Bode's social, laid-back vibe
  • Uphold brand standards while bringing your own personality to the guest experience

Job Qualifications

Experience

No experience required

Job Location

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