Bocce Guest Experience Specialist Beverage and Food (Front of the house)
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Weekend Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Life insurance
Travel Discounts
Commuter Benefits
Employee assistance program
Educational development
Referral Bonus Program
Job Description
Bundox Bocce is a vibrant and engaging entertainment venue that combines the fun of bocce ball with the enjoyment of exceptional food and beverage service. Operated by HHM Hotels, a respected hospitality group committed to excellence and inclusivity, Bundox Bocce offers a unique experience where guests can relax, socialize, and engage in friendly competition in a welcoming environment. The venue is popular among a diverse clientele looking for both casual and organized play, fostering community connections through high-quality service, cleanliness, and a lively atmosphere.
As a Guest Experience Specialist at Bundox Bocce, you play a crucial role in delivering outsta... Show More
As a Guest Experience Specialist at Bundox Bocce, you play a crucial role in delivering outsta... Show More
Job Requirements
- High school diploma or equivalent preferred
- Previous food and beverage or hosting experience preferred
- Knowledge of POS system
Job Qualifications
- High school diploma or equivalent preferred
- Previous food and beverage or hosting experience preferred
- Knowledge of POS system
Job Duties
- Take food orders from guests and process orders in the point-of-sale system
- Host guests, manage bocce court rentals, and assist with game rules and procedures
- Ensure overall guest satisfaction and a memorable guest experience
- Maintain cleanliness and aesthetic of service and bocce game areas
- Stock service stations with items such as game equipment, ice, napkins, or straws
- Pick up orders from the food preparation areas and ensure food is prepared accordingly
- Prepare guest check and if appropriate, complete payment transaction
- Adapt to dynamic roles such as expo, host and food ringer as needed
- Be aware of guest satisfaction scores and work towards increasing departmental and overall guest satisfaction
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- Perform other duties as requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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