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Job Overview
Compensation
Hourly
Range $12.00 - $15.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Job Description
Black Rock is a well-recognized restaurant brand known for delivering exceptional dining experiences to its guests through quality food, friendly service, and a welcoming atmosphere. This establishment prides itself on creating a memorable environment where guests feel valued and enjoy not only great meals but also attentive and courteous service throughout their visit. Black Rock restaurants emphasize a team-oriented culture that supports staff in providing outstanding customer care and operational efficiency, enhancing both guest satisfaction and employee growth. The company operates in the food service industry, specializing in creating enjoyable and inviting dining environments for families, friends, and individuals seeking... Show More
Job Requirements
- At least 18 years of age
- Prior foodservice experience strongly preferred
Job Qualifications
- At least 18 years of age
- Prior foodservice experience strongly preferred
Job Duties
- Provide warm welcome to incoming Guests while ensuring timely seating
- Accurately communicate waiting times to Guests and maintain timely communication to ensure Guests are kept informed in regards to their seating status
- Alert waiter/waitress of new Guests
- Seat Guests in appropriate area to ensure they are comfortable and that a particular server does not have too many tables to ensure quality Guest experience
- Assist with answering telephones and the assembly of takeout orders when necessary
- Assist Servers with running food and bussing tables
- Maintain cleanliness and organization of host station, ensuring all menus are properly stocked and clean, restock supplies as necessary
- WOW our Guests every day by achieving the highest level of satisfaction with an extraordinary focus on friendly service, food, fun and value
- Anticipate and respond to customer concerns and/or complaints and bring any issues to the attention of the manager with a sense of urgency
- Thank Guests as they leave and solicit feedback about the quality of service they received and/or their personal experience
- Invite Guests to return to Black Rock in the future
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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