Job Overview
Compensation
Type:
Hourly
Rate:
Range $12.00 - $17.00
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
meal provided
Job Description
This job opening is with a well-established restaurant known for providing exceptional dining experiences to its guests. The restaurant prides itself on a warm and welcoming atmosphere, high-quality food, and excellent customer service. It is a dynamic environment where teamwork, attention to detail, and customer satisfaction are prioritized. The establishment caters to a diverse clientele, including families, business professionals, and casual diners, ensuring a variety of dining options.
The role offered is a Guest Service Associate position responsible for engaging with guests from the moment they arrive until they leave the restaurant. This position plays a crucial role ... Show More
The role offered is a Guest Service Associate position responsible for engaging with guests from the moment they arrive until they leave the restaurant. This position plays a crucial role ... Show More
Job Requirements
- Possess verbal and language skills to understand and communicate with guests
- Possess basic math skills, operate a point-of-sale system, and handle money
- Able to bend, stoop and work in a standing position for long periods of time (up to 5 hours)
- Able to safely lift and easily maneuver plates of food, as well as supplies weighing up to 10 pounds
- For bussing, able to lift and carry up to 30 pounds
Job Qualifications
- Excellent communication and interpersonal skills
- Experience in a customer service or hospitality role preferred
- Ability to multitask and work in a fast-paced environment
- Detail-oriented with a focus on cleanliness and presentation
- Basic math skills and proficiency with point-of-sale systems
- Ability to follow instructions and work well within a team
- Positive attitude and a friendly, approachable demeanor
Job Duties
- Greet all arriving guests warmly and promptly
- Accommodate special seating requests for guests whenever possible
- Seat guests based on guest preferences and balancing of customer flow in service stations
- When immediate seating is limited, record guest names and number of people in party
- Provide guests with estimated waiting time
- Call out name and number of party when tables become available
- Upon seating, offer guests a menu
- Inspect table for proper presentation and completeness
- Relay messages to servers as needed
- Maintain clean entrance, lobby, dining room, and restrooms
- Assist servers in maintaining and stocking service stations
- Clean and reset tables promptly
- Clean chairs, booths, and surrounding carpet
- Take food and beverage orders from guests requesting take out service
- Enter orders in our point-of-sale system
- Process payments correctly and efficiently
- Close checks
- Thank guests for their visit and invite them to return
- Perform side work at the start and end of each shift as assigned
- Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor
Job Qualifications
Experience
No experience required
Job Location
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