Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $68,640.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Employee assistance program
Job Description
Kampgrounds of America, Inc. (KOA) is the world's largest network of privately owned campgrounds and a leader in outdoor hospitality. Established in 1962, KOA has grown to include over 500 locations across the United States and Canada, encompassing a diverse mix of franchised and company-owned parks known as OAK. With a rich history spanning more than six decades, KOA has steadfastly committed to connecting people with the outdoors and each other. The company promotes core values such as being family-oriented, passionate, entrepreneurial, customer-focused, and innovative, which are deeply ingrained in their brand identity and culture. KOA prides itself on creating... Show More
Job Requirements
- Able to work nights, weekends, and holidays
- valid driver's license
- able to travel by airplane and automobile
Job Qualifications
- High school diploma or equivalent
- minimum two years experience in a managerial role in a hospitality or related field
- hear and speak English fluently
- strong decision-making ability
- excellent communication, collaboration, and delegation skills with the ability to manage confrontations
- ability to work in a fast-paced and high-pressure environment
- proven ability to develop and achieve financial plans
- ability to motivate, lead and develop a diverse team
- strong working knowledge of operational procedures
- proficient computer skills
- motivated, goal oriented and results driven
- good organization and time management skills
- ability to maintain confidentiality
Job Duties
- Oversee daily business operations
- manage operating budgets, allocate resources, limit expenses, and ensure strict control of cash
- hire, monitor, and develop a strong, diverse, and efficient team
- provide great customer service while improving guest satisfaction and raising the net promoter score
- cross functional collaboration with Human Resources, Marketing, Revenue, Real Estate Development, Accounting, and other departments to develop and implement vision and to research and identify growth opportunities
- maintain the cleanliness and maintenance of the property through inspections, preventive maintenance programs, and the Quality Assurance Manual
- prepare necessary reports and give presentations articulating property key performance indicators
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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