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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Job Description
Crescent Hotels & Resorts is a prominent hospitality company known for its commitment to delivering exceptional guest experiences across its portfolio of upscale hotels. Focused on providing superior service, Crescent Hotels & Resorts combines modern accommodations with warm, personalized care to ensure every guest feels welcomed and valued. As a leader in the hotel industry, Crescent is dedicated to maintaining high standards of professionalism and hospitality, fostering a supportive environment for its employees, and continuously improving its offerings to meet the evolving needs of travelers. The company operates with a guest-centric philosophy, emphasizing attention to detail, service quality, and operational... Show More
Job Requirements
- Must have the ability to communicate in English
- Maintain a professional appearance and manner at all times
- Must be willing to pitch in and help co-workers with their job duties
- Must be able to withstand prolonged periods of standing and/or walking
- Ability to lift at least 30 lbs
Job Qualifications
- Must have the ability to communicate in English
- Self-starting personality with an even disposition
- Maintain a professional appearance and manner at all times
- Must be willing to “pitch-in” and help co-workers with their job duties and be a team player
- Must be able to withstand prolonged periods of standing and/or walking
- Ability to lift at least 30 lbs
- In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance
- You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something
Job Duties
- Take and serve guest orders promptly and according to service manual
- Build and create dishes when necessary, according to the Courtyard Culinary Book
- Do all necessary "mise en place" and side work as assigned
- Answer any guest questions about the menu
- Operate the electronic cash register/P.O.S. system (where applicable)
- Check food before serving it to guest to ascertain that appearance, temperature and portions are correct
- Complete all Service Marriott Trainings within 90 days of being hired
- Perform any other job-related duties as assigned
- Can communicate well with guests
- It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances
- Every Crescent associate is a guest relations ambassador, every working minute of every day
- Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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