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Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts

Job Description

HHM Hotels is a distinguished hospitality company committed to delivering exceptional guest experiences across its portfolio of properties. Known for its dedication to quality and sustainability, HHM Hotels prioritizes creating welcoming environments where guests can enjoy top-notch service and comfort. As an equal-opportunity employer, HHM Hotels fosters a diverse and inclusive workplace culture, embracing employees from all backgrounds and ensuring fair treatment throughout the organization. This hospitality company operates with the core values of People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It, reflecting its commitment to both employee and guest satisfaction.

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Job Requirements

  • High school diploma or equivalent preferred
  • Previous food and beverage experience or equivalent training required
  • Ability to stand for extended periods
  • Ability to walk, push, lift up to 25 pounds, bend and reach
  • Availability to work varied schedules including holidays, weekends, and alternate shifts

Job Qualifications

  • Previous food and beverage experience or equivalent training required
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching

Job Duties

  • Serve food and/or beverage to guests in a courteous and friendly manner and in accordance with established brand/hotel guest service and sustainability standards
  • Set up necessary supplies, food, and beverage at the beginning of the shift and maintain a stocked work area at all times
  • Take orders from customers, input orders, obtain payment and provide change
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
  • Prepare food, coffee and other beverages, including alcohol, when necessary
  • Prepare ingredients for cooking, including portioning, chopping, and storing food, when necessary
  • Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods
  • Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank in accordance with established policies
  • Clean all equipment and areas, locking equipment doors, etc
  • Abide by state, federal and corporate requirements pertaining to serving alcoholic beverages
  • Follow sustainability guidelines and practices related to HHM’s EarthView program
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
  • Ensure overall guest satisfaction
  • Perform other duties as requested by management
  • Work schedule varies and may include working on holidays and weekends and alternate shifts

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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