BISTRO SERVER

Indio, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $11.00 - $18.50

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

flexible schedule

training programs

Job Description

The hiring establishment is a sophisticated bistro-style restaurant or dining venue likely situated within a larger entertainment or hospitality complex, such as a casino or bowling center, given the exposure to second-hand smoke and mention of gaming regulations. This establishment places a significant emphasis on delivering a truly great guest experience through exceptional customer service, with a focus on creating a warm and friendly atmosphere for all patrons. As a bistro server at this venue, individuals become an integral part of the dining experience, combining knowledge of the menu offerings with attentive and efficient service. The restaurant operates under high... Show More

Job Requirements

Must be 21 years of age
High school diploma, GED or comparable experience
Previous food server experience in a high volume, sophisticated restaurant preferred
Read, write, speak and understand English
Excellent customer service/communication skills
Available to work required schedule which may include weekends, holidays and overtime as needed
Must be able to lift and carry up to 50 lbs
Must be able to lift trays with food (30 lbs) above shoulder level
Must be able to pull or push 50 lbs
Must be able to reach above and below the shoulder, grip small items, bend, stoop and twist while carrying restaurant stock to and from supply areas
Able to reach across tables
Able to stand and walk for up to 6 hours
Able to use hand motions when cleaning and wiping counters and table tops

Job Qualifications

High school diploma, GED or comparable experience
Previous food server experience in a high volume, sophisticated restaurant preferred
Excellent customer service and communication skills
Knowledgeable about food preparations, ingredients and menu presentation
Ability to use POS systems accurately
Ability to work as part of a team and maintain confidentiality
Ability to resolve guest service issues professionally
Able to maintain cleanliness and adhere to health and safety standards

Job Duties

Provides fast, friendly, professional and responsive customer service to restaurant guests, restaurant staff and culinary production team
Greets, and makes welcome, each guest seated in assigned station
Takes initial food and/or beverage order within 5 minutes of guest being seated
Maintains current and accurate information regarding menu items including pronunciation, preparation techniques, seasonings, ingredients and plate presentation
Suggests items to guests based on expressed guest preference
Up-sells appetizers, beverages, desserts in accordance with restaurant service standards
Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product
Delivers prepared food to the appropriate guest within three minutes of completed production of order
Returns to table within three minutes of order delivery to ascertain guest level of satisfaction
Resolves service issues according to service standards
Itemizes, totals, and presents check for payment to correct customers
Assists bus help, as necessary, in bussing, cleaning and setting tables
Wipes counter areas, sinks and bus stations as necessary to maintain a clean and safe work station
Maintains cleanliness of designated areas as directed in accordance with established health and safety standards
Deep cleans restaurant equipment as scheduled, or required
Operates and maintains equipment as required in accordance with established guidelines and safety procedures

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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