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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $50,000.00 - $60,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k plan
company-wide discounts
Paid Time Off
Job Description
The Hotel Alex Johnson in Rapid City, South Dakota, stands as a beacon of history and hospitality, deeply rooted in the heritage of the city. This historic hotel is an iconic landmark offering not only accommodation but an immersive experience enriched with the charm of its storied past. Located in the heart of downtown Rapid City, the hotel provides guests and staff with the advantage of proximity to the vibrant city life, including shops, boutiques, and key attractions that contribute to the dynamic energy of the area. For those seeking employment, The Hotel Alex Johnson offers more than just a... Show More
Job Requirements
- Ability to communicate clearly and concisely, both orally and in writing
- Ability to manage store operations independently
- Ability to manage effectively in a fast-paced environment and manage multiple situations simultaneously
- Ability to manage resources to ensure that established service levels are achieved at all times
- Knowledge of customer service techniques
- Knowledge of supervisory practices and procedures
- Organization and planning skills
- Strong problem-solving skills
- Team-building skills
- Strong leadership skills, with the ability to coach and mentor others
- Ability to plan and prioritize workload
- Ability to handle confidential and sensitive information
Job Qualifications
- Ability to communicate clearly and concisely, both orally and in writing
- Ability to manage store operations independently
- Ability to manage effectively in a fast-paced environment and manage multiple situations simultaneously
- Ability to manage resources to ensure that established service levels are achieved at all times
- Knowledge of customer service techniques
- Knowledge of supervisory practices and procedures
- Organization and planning skills
- Strong problem-solving skills
- Team-building skills
- Strong leadership skills, with the ability to coach and mentor others
- Ability to plan and prioritize workload
- Ability to handle confidential and sensitive information
Job Duties
- Contribute toward profitability store through seeking opportunities to enhance sales
- Manage effectually inventory, cost of goods control as well as labor costs
- Maintain daily, weekly as well as period financial reports
- Ensure entire cash handling and register function performed accurately and consistently
- Ensure apt types as well as amounts of supplies, materials and merchandise are suitably ordered and stocked
- Convey new product information and details to partners
- Maintain store operations, financial contribution and partner development final accountability
- Train and prepare partners to demonstrate entire Starbucks client service standards, star skills and operating standards
- Expect as well as encourage complete participation of partners to develop store goals plus develop plans
- Identify daily plus weekly staffing requirements along with recruits
- Conduct interviews and ensure to make hiring as well as termination decisions
- Prepare schedules along with apportions partner work hours as well as schedule partners time off
- Resolve all partner complaints as well as concerns
- Provide continuing performance feedback and conduct formal performance along with salary reviews plus counsel partners
- Provide Starbucks “Service Experience” constantly for each customer
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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