Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Standard Hours
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Training and Development
Job Description
The hiring establishment is a well-regarded hospitality company operating within the hospitality and food service industry, specifically offering services in a hotel setting. Known for its commitment to delivering exceptional guest experiences, the company maintains high standards of quality and professionalism. This establishment operates a Courtyard Bistro and Catering Outlets, focusing on providing guests with outstanding food and beverage options including specialty coffee beverages like those from Starbucks. The company operates under the CSM/Marriott brand, which is globally recognized for its dedication to guest satisfaction, quality service, and a high standard of excellence in the hospitality sector. This position is... Show More
Job Requirements
- High school diploma or GED or equivalent experience
- One year prior serving or customer service and bartending experience required
- Ability to lift, push and pull up to 50 pounds consistently
- Ability to walk, stand, carry, and lift continuously throughout the shift
- TIPS or CARE beverage service training and certification or ability to obtain required local certifications
- Ability to speak, understand, and write English to meet guests' needs and complete required paperwork
Job Qualifications
- High school diploma or GED or equivalent experience
- One year prior serving or customer service and bartending experience
- TIPS or CARE beverage service training and certification or ability to obtain local certifications as required by law
- Ability to speak, understand, and write English to meet guests' needs and complete paperwork
- Prefer two or more years of previous serving and bartending experience in a fast-paced restaurant environment
- Attention to detail
- Customer focused
- Ability to perform job duties in a repetitious and fast-paced environment
Job Duties
- Greets all guests in a courteous and friendly manner
- Accurately and quickly takes, enters, prepares and delivers guest orders according to standards
- Responds to guest needs and provides the highest level of quality service
- Assists other associates as needed to meet guests' needs
- Effectively operates micros operating system and cash register
- Follows all cash handling and point-of-sale procedures to ensure accurate closing of all guest checks
- Answers all questions about menu items, specials, and prices
- Familiar with preparation methods and ingredients to meet guest dietary and allergy questions
- Actively up-sells food and beverage items to maximize revenue
- Monitors and replenishes stock of prepared menu items
- Prepares all food in a timely manner and operates the Turbo Chef according to standards
- Brews coffee and prepares coffee and other drinks according to specific recipes
- Assists bartender when necessary with serving alcoholic beverages and follows local liquor laws
- Dispenses appropriate levels of alcohol and prepares drinks to recipe and standards
- Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste
- Checks guests' identification and monitors guests' consumption of alcoholic beverages to ensure compliance with liquor laws
- Assists Bistro Attendant as needed
- Disposes of garbage, picks up trays, restocks dishes on the line, and clears and wipes down tables and counters
- Transfers full dish tubs to the dish room and assists with washing dishes
- Completes all required paperwork accurately and timely
- Assists with inventory and completes inventory par sheets
- Maintains a clean and safe work area in compliance with brand and health regulations
- Maintains sanitation and cleanliness of the bistro, kitchen, and dish room
- Follows procedures for guest and associate incidents
- Knowledgeable of hotel emergency procedures
- Produces required volume of work by planning, organizing and prioritizing work duties
- Adheres to grooming and appearance standards and general work rules
- Attends all required meetings and adheres to attendance policy
- Completes all required side work and takes initiative to assist wherever necessary
- Works as a team player and actively contributes to the success of the bistro experience
- May be responsible for the setup, maintenance, and take down of banquet areas according to function specifications
- Provides food and beverage service to clients at business or social functions in a friendly manner
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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