Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
Career development opportunities
Job Description
The Courtyard Bistro and Catering Outlets are a vibrant part of the hospitality services provided by CSM Marriott, known for delivering exceptional food and beverage experiences within an inviting and efficient atmosphere. As a well-established company in the hotel and catering industry, CSM Marriott prides itself on maintaining high standards of quality, service, and guest satisfaction, adhering to strict health and safety regulations. Their commitment to excellence is reflected in every aspect of their service, from food preparation to customer interaction, making them a preferred choice for guests seeking both casual dining and catered events. The employment type is full-time... Show More
Job Requirements
- High school diploma or equivalent
- One year prior serving/customer service and bartending experience required
- TIPS or CARE beverage service training and certification or ability to obtain local certification as required by law
- Ability to lift, push and pull up to 50 pounds consistently throughout shift
- Ability to stand, walk, and carry items continuously during shift
- Must speak, understand, and write English
- Must adhere to company grooming and appearance standards
- Availability to work flexible hours including weekends and holidays
Job Qualifications
- High school diploma/GED or equivalent experience
- One year of prior serving/customer service and bartending experience
- TIPS or CARE beverage service training and certification, or ability to obtain local certifications
- Ability to speak, understand, and write English to meet guest needs and complete paperwork
- Knowledge of local liquor laws and regulations
- Ability to follow health and safety regulations
- Team player with strong interpersonal skills
Job Duties
- Greet all guests in a courteous and friendly manner
- Accurately and quickly take, enter, prepare and deliver guest orders according to standards
- Respond to guest needs and provide the highest level of quality service
- Assist other associates as needed to meet guest’s needs
- Effectively operate micros operating system and cash register
- Follow all CSM/Marriott cash handling/POS procedures to ensure accurate closing of all guest checks
- Answer all questions about menu items, specials, and prices
- Familiar with preparation methods and ingredients to meet guest’s dietary/allergy questions
- Actively up-sell food and beverage items to maximize revenue
- Monitor and replenish stock of prepared menu items
- Prepare all food in a timely manner, and operate the Turbo Chef according to standards
- Brew coffee and prepare coffee/other drinks according to specific recipes
- Assist bartender when necessary with serving alcoholic beverages and follow local liquor laws
- Dispense appropriate levels of alcohol and prepare drinks to recipe and standards
- Properly use all equipment and adhere to cost controls to reduce expenses and waste
- Consistently check guests’ identification and monitor guests consumption of alcoholic beverages to ensure compliance with state and local liquor laws
- Assist Bistro Attendant as needed
- Dispose of garbage, pick up trays, re-stock dishes on the line, and clear/wipe down tables and counters
- Transfer full dish tubs to the dish room and assist as needed with washing dishes
- Complete all required paperwork accurately and timely
- Assist with inventory, complete inventory par sheets, and other tasks as needed
- Maintain a clean and safe work area and handle all food/beverage in compliance with regulations
- Assist in maintaining sanitation and cleanliness of the Bistro, kitchen, and dish room
- Follow all procedures for guest/associate incidents
- Know hotel emergency procedures
- Produce required volume of work by planning, organizing and prioritizing work duties
- Adhere to grooming and appearance standards, and general work rules and department procedures
- Attend all required department and hotel meetings and adhere to attendance policy
- Complete all required side work and take initiative to assist wherever necessary
- Work as a team player and actively contribute to the success of the Bistro experience
- Responsible for set-up, maintenance, and take down of banquet areas according to function specifications
- Provide food and beverage service to clients in business or social functions in a friendly manner
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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