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Job Overview
Compensation
Hourly
Range $14.75 - $17.75
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible scheduling
team environment
Job Description
Our establishment is a distinguished hotel featuring a vibrant bistro, committed to delivering unparalleled dining experiences to our guests. Recognized for our dedication to exceptional customer service and quality, we blend classic hospitality with a modern culinary atmosphere to create a welcoming environment for both locals and visitors. Our diverse menu, alongside expertly crafted beverages, is complemented by an atmosphere where the guest always comes first. We take pride in cultivating a culture where employees are valued, teamwork is encouraged, and every interaction contributes to memorable visits and lasting impressions. We offer a dynamic work environment where growth and learning... Show More
Job Requirements
- Must be able to frequently bend, lift, carry, twist, push, pull, reach, kneel
- Must be able to stand and walk for prolonged periods
- Ability to lift, push, and pull a minimum of 50 pounds
- Flexible availability to work various shifts
- Commitment to follow safety guidelines
- Ability to handle multiple tasks efficiently
- Must promptly report inability to perform any function
- Willingness to comply with all hotel policies and procedures
Job Qualifications
- High school diploma or equivalent
- Previous experience in food service or hospitality preferred
- Ability to provide excellent customer service
- Knowledge of food safety and alcohol service standards
- Comfortable using POS systems
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic math skills for handling payments
- Team-oriented attitude
- Willingness to undergo training for certifications
Job Duties
- Welcome and connect with every customer
- Discover customer needs and make recommendations
- Be incredibly friendly and customer centric
- Answer questions about food, beverages, and hotel services
- Take food and beverage orders and enter them into the POS system
- Prepare coffee barista drinks and specialty food orders
- Perform opening, closing, and running side work duties
- Maintain a clean and organized work and service area
- Ensure guest satisfaction and respond promptly to requests
- Prepare final bills and process payments
- Follow hotel cash handling procedures
- Use guest recovery model for incidents
- Maintain friendly and welcoming demeanor
- Collaborate with team members and offer assistance
- Complete food safety and alcohol service certification
- Handle carrying of multiple plates
- Fill in as needed for smooth bistro operations
- Report cleaning or equipment problems
- Fill out maintenance work orders timely
- Follow hotel emergency and safety procedures
- Adhere to hotel quality assurance standards
- Properly administer guest keys
- Manage lost and found items
- Accommodate guest special requests
- Provide information about hotel and local area
- Perform reasonable management requests
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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