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HEB

Bissonnet/Rice-Bakery - Food Service Rep -(3a-230p)

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.50 - $1.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Training and Development

Job Description

H-E-B is a leading American supermarket chain with a rich history and a strong commitment to serving its customers and local communities. Known for its exceptional food quality, customer service, and community involvement, H-E-B has grown to become one of the most respected names in the retail grocery industry. Headquartered in Texas, H-E-B operates more than 400 stores primarily throughout the state and northern Mexico, offering a wide range of products including fresh produce, bakery, deli, prepared foods, and household essentials. The company is recognized for its partner-owned culture where every employee, referred to as a Partner, is given a... Show More

Job Requirements

  • Minimum age 18
  • high school diploma or equivalent
  • completion of company orientation and food safety and sanitation training upon hire
  • ability to function in a fast-paced retail environment
  • ability to work with customers and stay attentive to their needs
  • ability to perform department-specific tasks
  • ability to lift and manage weight according to department requirements
  • commitment to quality and customer service
  • good communication and interpersonal skills

Job Qualifications

  • High school diploma or equivalent
  • strong customer service skills
  • communication and interpersonal skills
  • knowledge of computer systems and equipment
  • reading and writing skills
  • planning and organizing skills
  • ability to work in a fast-paced environment
  • experience in food service or retail preferred but not required

Job Duties

  • Provides superior customer service
  • takes orders from customers by telephone or in person
  • answers customer questions regarding products
  • assists them with selections
  • prepares, packages, and merchandises fresh product effectively
  • slices, packages, labels, rotates, and culls products for poor quality
  • assists in technical areas as needed such as basic set-up and clean-up processes
  • uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales
  • cleans and sanitizes display cases
  • operates and maintains equipment properly
  • complies with H-E-B food safety and sanitation standards
  • complies with department and store operating procedures
  • records production and shrink to aid in production planning (Bakery)
  • assists in baking, frying, and decorating (Bakery)
  • culls bakery products for poor quality and expiration dates (Bakery)
  • takes care of service counter customers (Deli)
  • uses ordering system applications (Deli)
  • uses Fresh Production Planner (Deli)
  • performs inventory management processes such as MSI and PAW (Deli)
  • ensures catering orders are prepared and ready in time for customer pickup (Deli)
  • performs all sanitation and maintenance tasks for deli slicers (Deli)
  • serves and packages products at customer request (Prepared foods)
  • educates customers on preparation and reheating instructions of prepared foods (Prepared foods)
  • prepackages condiments for prepared food items (Prepared foods)
  • cuts, slices, dices, chops food in preparation for chef (Prepared foods)

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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