Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.50 - $24.25
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Tuition Assistance
employee discount
Dental Insurance
Vision Insurance
Flexible Schedule
Job Description
The Michaels Companies Inc. is a leading North American specialty retailer of arts and crafts materials, owned Artistree for custom framing merchandise, and operates over 1,300 stores across 49 states and Canada. Headquartered in Irving, Texas, and founded in 1973, Michaels has established itself as the premier destination for creative products and services. The company is deeply committed to fostering a joyful environment for creativity and celebration, encouraging customers and team members alike to innovate and express themselves through crafts. Michaels prioritizes a supportive workplace culture and offers comprehensive benefits for both full-time and part-time employees, including health insurance, paid... Show More
Job Requirements
- Ability to remain standing for long periods
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Ability to lift heavy boxes and access high shelves by ladder
- Must satisfy federal, state, and local legal requirements for employment
- Must be able to interact effectively with guests and co-workers
- Must maintain a positive and respectful demeanor even in difficult situations
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Job Qualifications
- Experience working with children and children's events
- Retail and/or customer service experience
- Excellent people skills
- Good communication skills including written, verbal and nonverbal
- Organizational skills
- Interpersonal skills
- Creative problem-solving skills
- Ability to engage customers of all ages
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in craft projects and activities such as face painting
- Facilitate and implement party add-ons like goody bags and balloons
- Communicate events with clients and store team members
- Complete administrative tasks such as answering emails and making phone calls
- Adjust event plans based on client feedback and needs
- Create backup or emergency plans for events
- Ensure client satisfaction for scheduled events
- Uphold cleanliness and safety standards before and after events
- Help customers shop and locate products
- Provide fast and friendly checkout experience
- Promote rewards programs and complete enrollments
- Educate customers on Voice of Customer survey
- Assist with omni channel processes including Buy Online Pickup in Store and Ship From Store
- Participate in truck unload, stocking, and merchandising planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and ad set duties
- Support shrink and safety programs
- Adhere to company policies and procedures
- Model positive and respectful behavior
- Cross trained in custom framing selling and production
- Participate in daily store cleanliness activities
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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