Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
inclusive work environment
Job Description
The Michaels Companies, Inc., known widely as Michaels, is a leading creative destination in North America with over 1,300 stores across 49 states and Canada, as well as a comprehensive online shopping presence at Michaels.com and Michaels.ca. Established in 1973 and headquartered in Irving, Texas, Michaels is dedicated to fueling the joy of creativity by offering a wide range of arts and crafts supplies, custom framing services, and creative classes to inspire customers of all ages. In addition to its retail stores, Michaels owns Artistree, a prominent manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, an exclusive... Show More
Job Requirements
- Ability to remain standing for long periods
- ability to move throughout the store
- capable of regular bending, lifting, carrying, reaching, and stretching
- able to lift heavy boxes and access high shelves using ladders or similar equipment
- must be able to handle job stress and interact effectively with guests and co-workers
- experience in retail or customer service preferred
- must maintain a positive and respectful demeanor
- ability to work nights, weekends, and early mornings
- comply with federal, state, and local legal requirements
Job Qualifications
- High school diploma or equivalent
- experience working with children and children’s events
- retail and customer service experience
- excellent people skills
- good written, verbal, and nonverbal communication skills
- organizational and interpersonal skills
- creative problem-solving abilities
- ability to work effectively in a team environment
- ability to manage multiple tasks simultaneously
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage with clients of all ages by fostering an environment of fun and creativity
- demonstrate and instruct craft projects and perform face painting
- facilitate party add-ons such as goody bags and balloons to company standards
- communicate events with clients and store team members
- complete administrative tasks including emails, phone calls, and paperwork
- adjust event plans based on client feedback and needs
- create backup or emergency plans
- ensure client satisfaction for scheduled events
- maintain cleanliness and safety standards before and after events
- assist customers in shopping and locating products
- provide fast and friendly checkout experience
- promote rewards programs and complete enrollments
- educate customers on Voice of Customer surveys
- assist with omnichannel processes like BOPIS and Ship From Store
- participate in truck unloading, stocking, and planogram processes
- perform merchandise recovery and maintenance
- support shrink and safety programs
- follow Standard Operating Procedures and company policies
- interact with others respectfully and positively
- cross train in custom framing selling and production
- participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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