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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $10.75 - $14.75
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
Job Description
Spare Time Entertainment is a thriving entertainment company known for offering exciting and memorable experiences such as bowling, arcade games, laser tag, and escape rooms. With multiple locations and a focus on family-friendly fun, the company caters to guests of all ages, creating vibrant environments that bring people together for celebrations, team-building events, and casual outings. As a leader in the entertainment and recreation industry, Spare Time emphasizes guest satisfaction, safety, and excellent customer service to maintain its top reputation. The company provides a dynamic workplace where employees can grow and thrive within a supportive team culture. Employment is typically... Show More
Job Requirements
- High school diploma or equivalent preferred
- 2+ years of guest service experience in a comparable field
- Able to stand and walk for extended periods of time
- Able to lift 50 pounds
- Comfortable working in a loud environment with lighting effects such as lasers and strobes
- Experience working with large crowds and children
Job Qualifications
- High school diploma or equivalent preferred
- 2+ years of guest service experience in a comparable field
Job Duties
- Assist Event Planner with birthday party planning including making confirmation calls offering party enhancements scheduling Party Patrol team mapping out party lanes
- Plan and conduct training for new teammates and continued education for the veteran team
- Provide supervision and support to the party staff to ensure efficient event execution
- Meet with each party parent during the event to proactively make changes to correct any potential issues
- Aid in preparing party area and tables with required party supplies
- Greet guests and escort them to the party area
- Assist with the coordination of party activity times with guests and teammates within each department
- Oversee the party patrol during the party bowling experience to secure shoes teach safety on the lanes deliver instructions manage the group and collect shoes back
- Oversee the party patrol during the party gaming experience in arcade laser tag and/or escape room where applicable
- Place food and beverage orders into the kitchen via paper order form or ringing through register
- Ensure food and beverage orders are delivered in a timely manner and aid in delivery to party area
- Assist with dessert and encourage singing
- Aid in event breakdown and clean up to enable faster turnover for other guests
- Assist front desk team with managing birthday tab on register
- Collect birthday payments through the register and confirm any deposits have been applied to bill
- Gather all required paperwork for the shifts
- Interact professionally using Spare Time Service Standards Code S.E.R.V.E.
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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