Birthday Party Host

Madison, WI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $10.75 - $14.75

Work Schedule

Day Shifts

Benefits

Equal opportunity employer

Job Description

Spare Time is a dynamic and inviting entertainment company specializing in creating memorable experiences centered around bowling, arcade games, laser tag, and escape rooms. Renowned for its commitment to exceptional customer service and fun-filled environments, Spare Time caters to families, friends, and groups seeking engaging recreational activities. This company prides itself on fostering a community atmosphere while ensuring every event is executed with professionalism and care. As a recognized leader in the entertainment industry, Spare Time offers a vibrant workplace for dedicated individuals passionate about hospitality and guest satisfaction.

The role of the Party Host at Spare Time ... Show More

Job Requirements

High school diploma or equivalent preferred
2+ years of guest service experience in a comparable field
Able to stand and walk for extended periods of time
Able to lift 50 pounds
Comfortable working in a noisy environment with lighting effects such as lasers and strobes
Experience working with large crowds and children

Job Qualifications

High school diploma or equivalent preferred
2+ years of guest service experience in a comparable field

Job Duties

Assist Event Planner with birthday party planning including making confirmation calls, offering party enhancements, scheduling Party Patrol team, mapping out party lanes
Plan and conduct training for new teammates and continued education for the veteran team
Provide supervision and support to the party staff to ensure efficient event execution
Meet with each party parent during the event to proactively make changes to correct any potential issues
Aid in preparing party area and tables with required party supplies
Greet guests and escort them to the party area
Assist with the coordination of party activities times with guests and teammates within each department
Oversee the party patrol during the party bowling experience as they help to secure shoes, teach safety on the lanes, deliver instructions, manage the group, and collect shoes back
Oversee the party patrol during the party gaming experience in arcade, laser tag, and/or escape room where applicable
Place food and beverage order into kitchen via paper order form or register
Ensure food and beverage orders are delivered in a timely manner and aid in delivery to party area
Assist with dessert and encourage singing
Aid in event breakdown and clean up to allow faster turnover for other guests
Assist front desk team with managing the birthday tab on the register
Collect birthday payments through the register and confirm deposits have been applied to the bill
Gather all required paperwork for shifts
Interact professionally using Spare Time Service Standards Code S.E.R.V.E
Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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