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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $11.41 - $13.20
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
employee discount
Dental Insurance
Health Insurance
Tuition Reimbursement
Paid Time Off
Vision Insurance
Job Description
The Michaels Companies Inc. is a leading specialty retailer in North America, dedicated to providing a comprehensive, creative, and engaging shopping experience. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, along with a robust online presence at Michaels.com and Michaels.ca. Known as the go-to destination for all things creative, Michaels empowers customers by offering a vast selection of arts and crafts supplies, framing services, and seasonal décor, catering to a diverse community of artists, hobbyists, and families.
As a community-focused retailer, Michaels is committed to fostering creativity and celebration, ... Show More
As a community-focused retailer, Michaels is committed to fostering creativity and celebration, ... Show More
Job Requirements
- High school diploma or equivalent
- Experience working with children and children's events
- Ability to remain standing for long periods
- Ability to move throughout the store
- Ability to bend, lift, carry, reach, and stretch regularly
- Ability to lift heavy boxes and access high shelves using ladders or similar equipment
- Willingness to work nights, weekends, and early mornings
- Must satisfy federal, state, and local legal employment requirements
- Ability to engage positively and respectfully with customers and team members
- Ability to follow company policies and safety standards
Job Qualifications
- Energetic and enthusiastic personality
- Ability to handle job stress and interact effectively with guests of all ages and co-workers
- Excellent people skills
- Experience working with children and children's events
- Good communication skills including written, verbal, and nonverbal communication as well as listening skills
- Organizational skills, interpersonal skills, and creative problem-solving skills
- Retail and/or customer service experience
Job Duties
- Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities
- Facilitate and implement party add-ons such as goody bags and balloons to company standards
- Communicate events with clients and store team members
- Complete administrative tasks such as answering emails, making phone calls, and completing paperwork
- Adjust plans and events based on client's feedback and needs
- Create backup or emergency plans to be executed as needed
- Ensure client satisfaction for scheduled events
- Uphold company cleanliness and safety standards
- Set up, break down, and clean before and after each event
- Help customers shop, locate products, and provide solutions
- Provide fast and friendly checkout experience
- Engage customers on Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on Voice of Customer survey
- Assist with Buy Online Pickup In Store and Ship From Store processes
- Participate in truck unload, stocking and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and Company policies
- Interact with others positively and respectfully
- Cross train in Custom Framing selling and production
- Participate in store cleanliness activities including sweeping, vacuuming, dusting, and restroom maintenance
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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