Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
The Michaels Companies Inc. is a premier retail destination for arts, crafts, framing, floral, and other creative products, serving customers across North America with over 1,300 stores located in 49 states and Canada. Established in 1973 and headquartered in Irving, Texas, Michaels has built a reputation as the go-to store for individuals and families looking to unleash their creativity and celebrate special moments. Michaels is also the parent company of Artistree, renowned for manufacturing custom and specialty framing merchandise. The company prides itself on fostering a dynamic and inclusive work environment that values diversity, creativity, and collaboration, aiming to provide... Show More
Job Requirements
- High school diploma or equivalent
- Experience working with children’s events
- Ability to stand for long periods
- Ability to lift heavy boxes and use ladders
- Ability to perform physical activities such as bending, reaching, and carrying
- Effective communication skills
- Ability to work nights, weekends, and early mornings
- Must satisfy federal, state, and local legal requirements for employment
- Willingness to engage in the interactive process for accommodations if needed
- Positive and respectful attitude
- Ability to move throughout the store
- Ability to uphold cleanliness and safety standards
Job Qualifications
- Energetic and enthusiastic personality
- Ability to handle job stress and interact effectively with guests and coworkers
- Excellent people skills
- Experience working with children and children’s events
- Strong communication skills including written, verbal, and nonverbal communication
- Good listening skills
- Organizational skills
- Interpersonal skills
- Creative problem-solving skills
- Previous retail and/or customer service experience
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage clients of all ages by creating a fun and creative environment
- Demonstrate and instruct participants in craft projects and activities like face painting
- Facilitate party add-ons in accordance with company standards
- Communicate and collaborate with clients and store team members
- Complete administrative tasks including emails, calls, and paperwork
- Adjust event plans based on client feedback
- Create and execute backup or emergency plans
- Ensure client satisfaction and uphold cleanliness and safety standards
- Help customers shop and locate products
- Provide fast and friendly checkout experience
- Promote rewards program and private label credit cards
- Educate customers on Voice of Customer surveys
- Assist with omni channel processes including Buy Online Pickup in Store and Ship From Store
- Participate in truck unloading, stocking, and planogram processes
- Complete merchandise recovery and store maintenance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Interact positively and respectfully with customers and team members
- Cross-train in Custom Framing selling and production
- Participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink - a hiring platform for restaurants and hotels.
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