Job Overview
Employment Type
Temporary
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
team events
flexible scheduling
Job Description
Typhoon Texas is a premier waterpark known for delivering exhilarating waterpark experiences and unforgettable celebrations in a vibrant, family-friendly setting. As a thriving entertainment destination, it combines thrilling water rides with exceptional guest services to create cherished memories for visitors of all ages. The team at Typhoon Texas is dedicated to maintaining a safe, welcoming environment where fun and hospitality are top priorities. With a commitment to excellence and community engagement, the waterpark continuously seeks passionate individuals to join its workforce and contribute to its mission of providing the "Best. Party. Ever." to all guests. As part of this commitment,... Show More
Job Requirements
- high school diploma or equivalent (GED) required
- associate degree preferred
- must be able to obtain a Food certification and TABC certification
- must be able to stand and walk for extended periods
- must be able to work weekdays weekends early mornings nights and holidays
- may be required to work in various weather conditions such as direct sunlight high temperatures or rain
- must be able to lift carry push or pull items weighing over 30 pounds
- may occasionally be required to bend stoop kneel reach climb or balance
- must be able to multi-task and remain flexible in fast-paced environment
- must be an effective communicator with strong written and verbal skills able to deliver feedback share analysis communicate updates and lead teams with positive influence
- ability to meet deadlines maintain accuracy and professionalism with attention to detail in high-volume guest-focused environment and perform job responsibilities accurately with minimal supervision
- strong analytical skills with expertise in product optimization and strategic purchasing
- proficient in Microsoft Office and experienced with POS and Inventory Systems
Job Qualifications
- must be able to obtain a Food certification and TABC certification
- must be able to stand and walk for extended periods
- must be able to work weekdays weekends early mornings nights and holidays
- may be required to work in various weather conditions such as direct sunlight high temperatures or rain
- must be able to lift carry push or pull items weighing over 30 pounds
- may occasionally be required to bend stoop kneel reach climb or balance
- must be able to multi-task and remain flexible in fast-paced environment
- must be an effective communicator with strong written and verbal skills able to deliver feedback share analysis communicate updates and lead teams with positive influence
- ability to meet deadlines maintain accuracy and professionalism with attention to detail in high-volume guest-focused environment and perform job responsibilities accurately with minimal supervision
- strong analytical skills with expertise in product optimization and strategic purchasing
- proficient in Microsoft Office and experienced with POS and Inventory Systems
- experience working with children is strongly preferred
Job Duties
- oversee party flow and ensure the birthday room is clean decorated and party ready
- communicate with the Food and Beverage Department daily to ensure food is ready and on time
- partner with HR to recruit hire train coach and discipline all Birthday Party Host Team Members and Leadership
- manage scheduling aspects including generating reviewing and publishing schedules in accordance with budget guidelines and labor laws
- verify and approve timecards for all Birthday Team Members and Leadership
- train coach and supervise birthday team members to deliver consistent Texas-Friendly service
- ensure daily operations run efficiently completing all opening closing and cleaning tasks
- conduct birthday booking and follow-up calls confirm party details and handle parent check-ins on event days
- ensure birthday rooms are clean decorated stocked and presentation-ready prior to each party
- address and resolve guest concerns promptly and professionally to ensure guest satisfaction
- support inventory needs supplies and setup materials for birthday operations
- lead by example with positive attitude strong communication and hands-on involvement
- create and manage schedules for birthday supervisors and hosts to ensure proper staffing coverage
- serve as the primary point of contact for birthday families including booking calls confirmations and day-of parent check-ins
- lead Birthday Department morning meetings each day and attend meetings with Leadership
- oversee monthly inventory completion
- order supplies for the Birthday Department as needed within budget guidelines
- solicit team member feedback assist in resolving conflicts and communicate concerns as appropriate
- perform duties reflecting the Pyek Core Values of hardworking self-aware can-do mentality unoffendable and kind
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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