Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $12.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
401(k)
Profit sharing
Holiday pay
Gas Discount
Paid Time Off
Job Description
Prairie Band Casino & Resort is a premier entertainment destination known for its vibrant gaming and hospitality services. Located in a scenic area, the casino and resort offer a variety of gaming options, top-notch amenities, and exceptional guest service to visitors from all walks of life. The establishment prides itself on delivering a memorable and enjoyable experience through its well-maintained facilities, engaging gaming environment, and dedicated team members. As part of the Prairie Band Potawatomi Nation, the organization integrates cultural values of respect, community, and excellence into its operations. This ensures not only top-quality entertainment but also fosters a strong... Show More
Job Requirements
- Must be at least 18 years of age
- Display professionalism
- Excellent verbal and written communication skills
- Professional appearance as outlined in the Prairie Band Casino & Resort Team Member Handbook
- Must be able to work both independently and as a member of a team
- A record of satisfactory performance and reliability in all prior and current employment
- Available to work required schedule including evenings, weekends, holidays, and overtime as necessary
Job Qualifications
- Must be at least 18 years of age
- Display professionalism
- Excellent verbal and written communication skills
- Professional appearance as outlined in the Prairie Band Casino & Resort Team Member Handbook
- Must be able to work both independently and as a member of a team
- A record of satisfactory performance and reliability in all prior and current employment
- Available to work required schedule including evenings, weekends, holidays, and overtime as necessary
- High school diploma or equivalent preferred
- One year of direct customer contact experience preferred
- Previous money handling experience preferred
Job Duties
- Assist guests with cashier and floor purchases, validate bingos, facilitate games, verify and complete payouts, answer guest questions, and maintain paperwork
- Must be able to handle high-volume guest interactions and be consistently outgoing, upbeat, and cheerful
- Build guest relations throughout every session by talking with guests and making them feel welcome, comfortable, and inviting them back
- Observe all activity within assigned area while actively completing work assignments
- Knowledgeable of the various bingo game types available in order to answer questions
- Handling routine guest disputes and exhibits the appropriate discretion to identify situations that require the attention of supervisory personnel
- Utilize open body language to communicate a willingness to assist
- Maintain monetary and paperwork accuracy and efficiency within department and property standards
- Assist in maintaining a spotless hall by cleaning and resetting the area as well as disposing of any trash
- Adhere to regulatory, departmental, and company policies in an ethical manner and encourage others to do the same
- Familiar with Title 31 guidelines and understands and utilizes suspicious activity reporting (SAR) when necessary
- Other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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