Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $14.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
401(k)
Profit sharing
Holiday pay
Paid Time Off
Gas Discount
Job Description
Prairie Band Casino & Resort is a premier entertainment and hospitality establishment renowned for its exceptional guest services, vibrant casino floor, and welcoming atmosphere. Located in a scenic region, the resort offers guests an immersive experience combining excitement, comfort, and cultural richness. The casino serves as a prominent destination where visitors can enjoy a broad array of gaming options alongside excellent dining, lodging, and entertainment facilities. Known for its commitment to quality and community, Prairie Band Casino & Resort places great importance on its team members, evidenced by its attractive benefits package and supportive work environment.
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Job Requirements
- Must be at least 18 years of age
- Available to work required schedule including evenings, weekends, holidays, and overtime as necessary
- Professional appearance as outlined in the Prairie Band Casino & Resort Team Member Handbook
- A record of satisfactory performance and reliability in all prior and current employment
- Must be able to work both independently and as a member of a team
- Display professionalism
- excellent verbal and written communication skills
Job Qualifications
- Must be at least 18 years of age
- Display professionalism
- excellent verbal and written communication skills
- Professional appearance as outlined in the Prairie Band Casino & Resort Team Member Handbook
- Must be able to work both independently and as a member of a team
- A record of satisfactory performance and reliability in all prior and current employment
- Available to work required schedule including evenings, weekends, holidays, and overtime as necessary
- High school diploma or equivalent
- One year of direct customer contact experience
- Previous money handling experience
Job Duties
- Assist guests with cashier and floor purchases, validate bingos, facilitate games, verify and complete payouts, answer guest questions, and maintain paperwork
- Must be able to handle high-volume guest interactions and be consistently outgoing, upbeat, and cheerful
- Build guest relations throughout every session by talking with guests and making them feel welcome, comfortable, and inviting them back
- Observe all activity within assigned area while actively completing work assignments
- Knowledgeable of the various bingo game types available in order to answer questions
- Handling routine guest disputes and exhibits the appropriate discretion to identify situations that require the attention of supervisory personnel
- Utilize open body language to communicate a willingness to assist
- Maintain monetary and paperwork accuracy and efficiency within department and property standards
- Assist in maintaining a spotless hall by cleaning and resetting the area as well as disposing of any trash
- Adhere to regulatory, departmental, and company policies in an ethical manner and encourage others to do the same
- Familiar with Title 31 guidelines and understands and utilizes suspicious activity reporting (SAR) when necessary
- Other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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