Bilingual Spanish Receptionist
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Paid holidays
Job Description
Catholic Charities of Ingham, Eaton, and Clinton Counties is a respected nonprofit organization committed to serving vulnerable individuals and families with compassion, dignity, and respect. With a mission rooted in fostering hope, healing, and empowerment within the community, Catholic Charities provides a wide range of services designed to support the physical, emotional, and spiritual wellbeing of those in need. Operating in a dynamic and supportive environment, the organization strives to make a lasting positive impact through various health, social, and family services tailored to meet the unique needs of the populations served throughout the tri-county area. Catholic Charities believes in... Show More
Job Requirements
- High school diploma
- Previous experience in medical or receptionist role
- HIPAA training certification
- Proficiency in electronic medical records systems
- Bilingual language proficiency
- Strong communication skills
- Ability to handle sensitive information confidentially
- Capacity to perform physical tasks including occasional lifting
- Willingness to work on-site
- Ability to manage multiple priorities effectively
- Commitment to mission-driven work
- Understanding of cultural diversity and inclusiveness
Job Qualifications
- High school diploma
- Experience in a receptionist position or medical office required
- Training in HIPAA compliance
- Experience with Electronic Medical Records (EMR)
- Strong bilingual communication skills
- Ability to manage multiple schedules and prioritize tasks
- Proficiency in CHAMPS portal
- Familiarity with insurance verification processes
- Excellent organizational skills
- Ability to work collaboratively in a team environment
- Cultural sensitivity and patient-centered approach
Job Duties
- Update demographics, patient forms, insurance, and other aspects of registration in Electronic Medical Record
- Perform check-in and check-out for patients efficiently
- Provide all necessary forms to patients upon check-in
- Perform scanning of records into EMR on a daily basis
- Maintain appointment schedules for providers
- Complete primary provider request form for insurance updating
- Maintain competency in the process for Immigration Physical completion
- Assist with Sliding Fee Discount application when necessary and provide to eligible patients
- Screen patient phone calls for medical assistants and providers
- Manage requests from both paper and electronic in-baskets
- Verify patient insurance information
- Troubleshoot insurance problems with patients
- Proficiency in CHAMPS portal
- Perform patient callbacks/follow up as directed by providers
- Occasionally interpreting for providers and support staff as needed for patient care
- Miscellaneous tasks as assigned by Office Manager and Medical Director
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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