Bilingual Spanish Receptionist

Lansing, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $15.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee assistance program

Professional development opportunities

Flexible spending account

Job Description

Catholic Charities of Ingham, Eaton, and Clinton Counties is a dedicated nonprofit organization committed to serving vulnerable individuals and families with compassion, dignity, and respect across three counties in Michigan. The organization offers a broad continuum of services including family support, housing assistance, emergency relief, and counseling programs that aim to empower community members to overcome challenges and build sustainable futures. Catholic Charities is well-known for its mission-driven approach that integrates faith-based values with practical assistance, providing vital resources to those in need while fostering hope, healing, and empowerment. Their services extend across a wide demographic, reflecting the rich cultural... Show More

Job Requirements

High school diploma
Experience in a receptionist or medical office role
Training in HIPAA and EMR
Ability to communicate bilingually
Proficiency with CHAMPS portal
Ability to handle sensitive information
Strong interpersonal skills
Ability to work on-site
Physical ability to perform job tasks
Willingness to occasionally drive for operational purposes

Job Qualifications

High school diploma
Experience in a receptionist position or medical office required
HIPAA training
EMR training
Other training required by CRFHC
Demonstrates commitment to mission and values of Catholic Charities
Thrives in a team environment
Proactive problem solver
Culturally sensitive
Integrity in work practices

Job Duties

Update demographics, patient forms, insurance, and other aspects of registration in electronic medical record
Perform check-in and check-out for patients efficiently
Provide all necessary forms to patients upon check-in
Perform scanning of records into EMR on a daily basis
Maintain appointment schedules for providers
Complete primary provider request form for insurance updating
Maintain competency in the process for immigration physical completion
Assist with sliding fee discount application when necessary and provide to eligible patients
Screen patient phone calls for medical assistants and providers
Manage requests from both paper and electronic in-baskets
Verify patient insurance information
Troubleshoot insurance problems with patients
Proficiency in CHAMPS portal
Perform patient callbacks/follow up as directed by providers
Occasionally interpreting for providers and support staff as needed for patient care
Miscellaneous tasks as assigned by office manager and medical director
Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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