Bilingual Spanish Operator | Now Hiring – Walk-In Interviews Welcome | Margate, FL
Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $16.50 - $1.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
vision coverage
PTO
Employee assistance program
Childcare Reimbursement
Gym membership reimbursement
Job Description
Answering Service Care (ASC) is a reputable, third-generation family-owned business that has been providing live answering services to over 4,000 businesses across the United States for more than 50 years. Operating from offices in New Jersey, North Carolina, and Florida, ASC is known for its people-first culture and its commitment to building and maintaining long-term relationships with both its clients and employees. Specializing in tailored communication solutions, ASC serves a wide range of industries including legal, medical, franchises, insurance, home services, real estate, and technology. Their unwavering dedication to professional and reliable customer service has made them a trusted partner... Show More
Job Requirements
- Fluency in English and Spanish
- High school diploma or equivalent
- Customer service experience preferred
- Ability to handle multiple communication channels
- Strong organizational skills
- Basic computer proficiency
- Availability to work Monday to Friday, 10:00 AM to 5:00 PM
- Willingness to work in person at the Margate, FL location
Job Qualifications
- Bilingual English/Spanish
- Strong verbal and written communication skills
- Ability to multi-task and remain focused in a fast-paced environment
- Excellent listening skills and a keen attention to detail
- Empathetic and compassionate approach to customer interactions
- Intermediate to advanced computer skills
- Ability to maintain positivity and patience under pressure
Job Duties
- Answer inbound calls and make outbound calls with professionalism, warmth, and accuracy
- Follow call scripts and industry-specific guidelines while actively listening and addressing caller needs
- Perform lead intakes, gather information, and document details with precision
- Schedule appointments and transfer calls to the appropriate contacts as needed
- Dispatch messages accurately and efficiently, ensuring clear and detailed communication
- Navigate multiple systems and maintain thorough call documentation
- Provide outstanding customer service by demonstrating empathy and patience
- Live chat, SMS, and email support
OysterLink supports hiring across hospitality industries.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: