Bilingual (Spanish) Medical Receptionist
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Paid holidays
Job Description
Catholic Charities of Ingham, Eaton, and Clinton Counties is a well-established nonprofit organization dedicated to serving vulnerable individuals and families across these counties with compassion, dignity, and respect. As part of their commitment to community welfare, they offer a broad spectrum of services that focus on fostering hope, healing, and empowerment for those in need. Their mission-driven approach ensures that every team member plays an essential role in carrying out these objectives, supporting the diverse populations they serve through various programs and direct assistance.
Catholic Charities operates within a framework of strong ethical values and cultural sensitivity, striving... Show More
Catholic Charities operates within a framework of strong ethical values and cultural sensitivity, striving... Show More
Job Requirements
- High school diploma
- Experience in a receptionist or medical office position
- HIPAA and EMR training as required
- Ability to handle sensitive or potentially traumatic information
- On-site work availability
- Physical ability to perform routine office tasks including lifting up to 15 pounds
- Effective communication skills
- Proficiency with electronic medical records and appointment scheduling systems
Job Qualifications
- High school diploma
- Experience in a receptionist position or medical office required
- HIPAA, EMR, and other training required by CRFHC
- Demonstrated commitment to mission and values of Catholic Charities of Ingham, Eaton, and Clinton Counties
- Ability to work effectively in a team environment
- Proactive problem-solving skills
- Cultural sensitivity
- Strong integrity and ethical standards
Job Duties
- Update demographics, patient forms, insurance, and other aspects of registration in electronic medical record
- Perform check-in and check-out for patients efficiently
- Provide all necessary forms to patients upon check-in
- Perform scanning of records into EMR daily
- Maintain appointment schedules for providers
- Complete primary provider request form for insurance updating
- Maintain competency in the process for immigration physical completion
- Assist with sliding fee discount application for eligible patients
- Screen patient phone calls for medical assistants and providers
- Manage requests from paper and electronic in-baskets
- Verify patient insurance information
- Troubleshoot insurance problems with patients
- Demonstrate proficiency in CHAMPS portal
- Perform patient callbacks and follow up as directed by providers
- Occasionally interpret for providers and support staff as needed for patient care
- Perform miscellaneous tasks as assigned by Office Manager and Medical Director
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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