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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $16.00 - $19.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid parental leave
Paid Time Off
Paid holidays
paid Volunteer Time Off
Job Description
The Jeffcoat Firm is a reputable legal establishment dedicated to serving everyday people in crisis across South Carolina. Headquartered in Columbia, SC, the firm is led by CEO Michael Jeffcoat and prides itself on delivering exceptional legal services characterized by integrity, compassion, and excellence. The firm's mission emphasizes not only outstanding client care but also fostering a supportive, professional work environment where ambitious, resilient, and self-motivated professionals can thrive. Known for its commitment to diversity and inclusion, The Jeffcoat Firm celebrates the unique backgrounds and perspectives of its team members and ensures equal opportunity for all qualified applicants regardless of... Show More
Job Requirements
- High school diploma or GED
- Minimum of 1 year of administrative and customer service experience
- Bilingual proficiency in English and Spanish or other relevant languages
- Ability to maintain confidentiality and handle sensitive information with integrity
- Proficiency with office technology including Zoom Microsoft Office Suite and office management software
- Ability to adapt to evolving technology and processes
- Available to work Monday through Friday 8:30 AM to 5:30 PM
- Willing to work in-office in Columbia SC
Job Qualifications
- High school diploma or GED required additional education or certifications preferred
- Minimum of 1 year of administrative and customer service experience
- Bilingual proficiency in English and Spanish or other relevant languages
- Excellent verbal and written communication skills in both languages
- Strong organizational skills and attention to detail
- Exceptional time management and prioritization abilities
- Ability to maintain confidentiality and handle sensitive information with integrity
- Proficiency with office technology including Zoom Microsoft Office Suite and office management software
- Adaptability to evolving technology and processes
- Empathy patience and a professional demeanor when interacting with clients and colleagues
Job Duties
- Answer and direct incoming calls promptly professionally and accurately utilizing Zoom soft phone systems
- Greet clients and visitors warmly ensuring a positive experience
- Assist with client intake processes by following scripts and clearly explaining the firm’s unique services
- Differentiate and manage calls from third parties such as insurance adjusters vendors and solicitors
- Manage scheduling of conference rooms and coordinate appointments for attorneys and staff
- Handle administrative duties including sorting and distributing mail deliveries and packages filing and supporting team members with various tasks
- Track and maintain office supplies inventory placing orders as needed
- Monitor and report on daily weekly and monthly client engagement and firm goals
- Maintain strict confidentiality of client information and firm operations
- Support special projects and perform additional administrative duties as assigned
- Promote a welcoming and professional environment for clients and staff alike
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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