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Bilingual Multi-Location Customer Service Specialist (Spanish)
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $18.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Retirement Plan
Paid Time Off
employee discount
Career development opportunities
flexible schedule
wellness programs
Job Description
Sherwin-Williams is a leading paints and coatings company dedicated to inspiring and improving the world by coloring and protecting what matters. Known for their high-quality products and innovative solutions, Sherwin-Williams caters to both wholesale and retail customers across locations. The company places a strong emphasis on customer satisfaction, product knowledge, and maintaining high visual standards in their stores. Sherwin-Williams offers competitive salaries and full-time employment opportunities along with an extensive benefits package designed to enhance the well-being, career growth, and community connection of their employees. With a commitment to diversity, inclusivity, and equal employment opportunity, Sherwin-Williams is a welcoming environment... Show More
Job Requirements
- Must be at least eighteen (18) years of age
- must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- must be able to read, write, comprehend, and communicate in English
- must be able to read, write, comprehend, and communicate in Spanish
- must have a valid, unrestricted driver’s license
- must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs frequently and up to 70 lbs on occasion
- must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Job Qualifications
- Have at least a high school diploma or GED
- have at least one year of experience working in a delivery, retail, or customer service position
- have previous work experience selling paint and paint-related products
- have previous work experience operating tinting and mixing equipment
Job Duties
- Ensure high levels of customer satisfaction through excellent sales service
- assist customers in person and over the phone by determining needs and presenting appropriate products and services
- build productive trust relationships with wholesale and retail customers
- process sales transactions accurately and consistent with policies and procedures
- follow and achieve sales goals on a monthly, quarterly, and yearly basis
- maintain precise work order files and formulas
- pull appropriate products from the sales floor or warehouse
- tint and mix products as needed to customer specifications
- stock shelves and set up displays
- clean store equipment
- load/unload delivery trucks
- assist in making deliveries as needed
- maintain in-stock and presentable condition of assigned areas
- remain knowledgeable on products offered and discuss available options
- comply with inventory control procedures
- suggest ways to improve sales
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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