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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $21.46 - $25.08
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
monthly incentive program
Bilingual pay program
Job Description
GreenState Credit Union is a respected financial institution dedicated to providing exceptional service and financial solutions to its members. Known for its strong community focus and commitment to fostering an inclusive and empowering workplace, GreenState serves a diverse membership base with a wide range of financial products and services. The credit union emphasizes the importance of teamwork, integrity, and personalized member interactions, aiming to strengthen the financial well-being of the communities it serves. With a progressive benefits package and a focus on professional development, GreenState offers a rewarding work environment for individuals passionate about the financial services industry and community... Show More
Job Requirements
- Must have at least one year of similar or related experience or 12 months in an MSR role
- High energy and sales ability and interpersonal skills
- Ability to coordinate and prioritize work assignments efficiently
- Accuracy and attention to detail
- Proficiency with related computer applications
- Proven relationship building skills and techniques
- Must be self-motivated and able to work independently
- Ability to maintain composure and problem solve
- Ability to develop and maintain positive working relationships
- Ability to work with minimal direction and exercise sound judgment
- Must report to work punctually and work all scheduled hours
- High school diploma or equivalent
- Must be bondable
- Must be registered pursuant to the S.A.F.E Act
- Adheres to all state, federal and credit union regulations, policies, and guidelines
Job Qualifications
- High school diploma or equivalent
- At least one year of similar or related experience or 12 months in an MSR role
- Knowledge of all credit union accounts and products
- Proven ability to handle multiple functions quickly and accurately
- High energy with strong sales ability and interpersonal skills
- Proficiency with computer applications, spreadsheets, word processing, and database applications
- Proven relationship building skills
- Ability to work independently with sound judgment
- Ability to maintain composure and problem solve
- Ability to develop and maintain positive working relationships
- Must be bondable
- Must be registered pursuant to the S.A.F.E Act
- Adherence to all state, federal, and credit union regulations, policies, and guidelines
Job Duties
- Adheres to the Credit Union Service Standards in carrying out GreenState's mission and vision
- Demonstrates a positive member service focus at all times, greeting members and guests with a smile and eye contact and thanking them for their business
- Demonstrates teamwork in all interactions with coworkers and in completing all duties and responsibilities
- Ensures confidentiality of member information and account records
- Supports a diverse and inclusive work environment
- Asks questions, listens to members' needs, and offers solutions that best fit those needs
- Acts as part of a cohesive team with excellent interpersonal skills
- Profiles each member to uncover opportunities for additional business
- Structures loan applications, works with underwriters, and adheres to lending policies and regulations
- Makes weekly outbound sales calls to members
- Performs all aspects of MSR position including balancing cash drawer daily and understanding credit union policies for cash, check handling, and identification
- Builds member relationships by recognizing financial needs and referring to specialized departments
- Participates in promotions, contests, and departmental activities supporting team goals
- Responsible for sales of loan protection products
- Possesses thorough knowledge of federal regulations concerning deposits
- Performs vault duties including cash ordering, balancing, drawer audits, scheduling, and other assigned duties
- Participates in community service organizations and Credit Union sponsored events to enrich the community
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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