CenterWell Primary Care logo

CenterWell Primary Care

Bilingual Medical Receptionist

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $12.00 - $15.00
clock

Work Schedule

Standard Hours
diamond

Benefits

health benefits
Paid Time Off
Recognition pay
401(k) retirement plan
Tuition Assistance
scholarships
Parental leave
Charity matching
Career development opportunities

Job Description

CenterWell Senior Primary Care is a dedicated healthcare provider specializing in proactive and preventive care tailored to senior patients. With a comprehensive range of services including wellness visits, physical exams, chronic condition management, screenings, and minor injury treatments, CenterWell Senior Primary Care focuses on delivering compassionate, personalized care. Their unique care model allows integrated care teams comprising physicians, nurses, behavioral health specialists, and other healthcare professionals to devote ample time to each patient. This patient-centered approach ensures that not only physical health but also emotional and social factors influencing overall well-being are addressed. As a part of Humana Inc., a... Show More

Job Requirements

  • Experience in a medical office
  • six months to one year of multi phone line experience
  • excellent customer service and phone etiquette
  • knowledge of MS Office (Word, Excel, Outlook, Access)
  • scheduled 40 hours per week
  • Monday to Friday availability
  • ability to undergo tuberculosis screening
  • patient-facing role compliance

Job Qualifications

  • Experience in a medical office
  • six months to one year of multi phone line experience
  • excellent customer service and phone etiquette
  • knowledge of MS Office (Word, Excel, Outlook, Access)
  • two years related experience preferred
  • bilingual (English/Spanish)
  • associate degree
  • experience with ECW
  • knowledge of medical terminology

Job Duties

  • Operates a switchboard or multi-line phone and maintains long distance call logs
  • maintains the reception area
  • appointment scheduling
  • verification of insurances
  • collecting patient charges
  • takes and distributes accurate messages
  • greets visitors and determines the nature of their visit
  • issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee
  • responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location