Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.75 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Professional development opportunities
Retirement Plan
Employee assistance program
flexible scheduling
Job Description
Bluestem Health is a respected healthcare provider dedicated to delivering comprehensive medical services to diverse communities. As a mission-driven organization, Bluestem Health strives to enhance the health and well-being of its patients through compassionate, culturally sensitive, and patient-centered care. The organization is known for its commitment to inclusivity, providing equal employment opportunities regardless of race, creed, color, religion, veteran status, national origin, age, sex, marital status, sexual preference, or disability. Bluestem Health operates in a supportive and professional environment where teamwork, respect, and integrity are core values.
We are currently seeking a full-time Medical Receptionist to join our dedi... Show More
We are currently seeking a full-time Medical Receptionist to join our dedi... Show More
Job Requirements
- High school diploma or GED required
- Fluent in Burmese/Karen
- One year of medical office experience preferred
- Strong computer skills, including working knowledge of Microsoft Excel and Word
- Bilingual preferred, but not required
- Good oral and written communication skills
- Highly organized, attentive to detail, quality and accuracy
- High energy and a positive attitude
- Strong commitment to customer service and professionalism
- Ability to interrelate with a wide variety of people and cultures
- Ability to maintain high level of confidentiality
- An ability to fulfill job requirements with minimal supervision
- Ability to communicate effectively in person and on the telephone with the public, patients, and staff
Job Qualifications
- High school diploma or GED
- One year of medical office experience preferred
- Strong computer skills, including working knowledge of Microsoft Excel and Word
- Bilingual preferred, but not required
- Good oral and written communication skills
- Highly organized, attentive to detail, quality and accuracy
- High energy and a positive attitude
- Strong commitment to customer service and professionalism
- Ability to interrelate with a wide variety of people and cultures
- Ability to maintain high level of confidentiality
- Ability to fulfill job requirements with minimal supervision
- Ability to communicate effectively in person and on the telephone with the public, patients, and staff
Job Duties
- Welcomes patients and visitors by greeting in person or on the telephone, by answering questions or referring inquiries
- Maintains confidentiality of personal and financial information
- Protects patient confidentiality by making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving unattended
- Optimizes patient satisfaction, provider time, and room utilization by scheduling appointments in person or by telephone
- Keeps patient appointments on schedule by notifying provider of patients’ arrival, reviewing service delivery compared to schedule, reminding provider of service delays
- Answers patients questions
- Maintains the reception and patient waiting areas
- Maintains patient accounts by obtaining, recording, and updating personal and financial information
- Gathers third party payment information and records charges
- Establishes that each patient is offered and advised of the Sliding Fee Scale
- Collects and receives patient fees, including payment on accounts, co-payments, and sliding fee payments
- Collects and maintains patient registration and utilization data for reports
- Works in collaboration with other health professionals and members of the health care team in order to ensure patients receive timely care
- Performs other necessary duties as required to support the clinic and ensure patient flow
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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