Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
Health Insurance
Paid Time Off
Direct deposit pay
Uniform allowance
Employee Discounts
Training opportunities
Equal opportunity employer
Job Description
The Bilingual Housekeeper Supervisor position is a vital leadership role within the hospitality industry, specifically at a hotel that values exceptional customer service and operational excellence. The company is a reputable hotel that prides itself on maintaining impeccable cleanliness standards and providing a seamless experience for its guests. As a hospitality establishment, it operates with a commitment to quality and guest satisfaction, emphasizing teamwork, discipline, and attention to detail within its housekeeping department. Employment for this role is structured to offer stability and benefits, with pay distributed through direct deposit or pay card, ensuring convenience and timely compensation for employees.... Show More
Job Requirements
- High school diploma or equivalent
- 3-5 years experience as room attendant
- Previous supervisory experience
- Bilingual (English/Spanish)
- Ability to communicate in English effectively
- Knowledge of cleaning techniques and chemical handling
- Ability to endure various physical movements throughout work areas
- Ability to lift, bend, stoop, carry, push or pull heavy loads
- Ability to lift bundles of linen up to 50 lbs
Job Qualifications
- 3-5 years experience as room attendant
- Knowledge of proper cleaning techniques, requirements and use of equipment
- Knowledge of proper and safe chemical handling
- Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding
- High school graduate
- Previous supervisory experience and guest relations training
- Bilingual (English/Spanish)
Job Duties
- Supervise, train and inspect the performance of assigned room and floor attendants ensuring that all procedures are completed to the standards of the hotel
- Assist where necessary to ensure optimum service to guests
- Verify room status on AM report
- report discrepant rooms
- prioritize and update status of check-out rooms
- Distribute assignment sheets, room keys and beepers to designated staff
- Maintain accurate records of assignments for security
- Communicate additions or changes to the assignment sheets as they arise throughout the shift
- Inspect supply levels, cleanliness and organization of floor closets and assign staff to rectify situation
- Check room attendant's closet for proper supplies, neatness, cleanliness, or mechanical problems
- Inspect rooms cleaned by assigned room attendants using designated checklist to ensure rooms are up to hotel standards and follow up with necessary corrections
- Check vacant rooms, verify status and update status of discrepant rooms throughout shift as well as check DND rooms for status
- "Mark" dirty sheets of randomly selected assigned rooms and follow up to ensure attendants have changed sheets
- Inspect public areas, restrooms, meeting and office space for cleanliness utilizing designated checklist
OysterLink simplifies hospitality hiring.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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