Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.25 - $21.50
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Direct Deposit
employee training
Affordable uniforms
Job Description
HOTELhelp is a reputable and inclusive hospitality service provider committed to maintaining high standards in accommodation and customer care. The company values equal opportunity employment and ensures that all hiring decisions are made based on qualifications, merit, and business needs. Operating within the vibrant hotel industry, HOTELhelp prioritizes excellence in guest services and operational efficiency, making it an attractive employer for professionals passionate about hospitality.\n\nThe position of Bilingual Housekeeper Supervisor at HOTELhelp plays a critical role in ensuring the seamless daily operations of the housekeeping department. This role involves leading and supervising a team of House Attendants to uphold the... Show More
Job Requirements
- High school diploma or equivalent
- 3-5 years experience as room attendant
- Previous supervisory experience preferred
- Bilingual in English and Spanish
- Ability to communicate effectively in English
- Physical ability to perform strenuous tasks
- Ability to lift up to 50 lbs
- Knowledge of sanitation regulations
- Ability to train and motivate team members
Job Qualifications
- 3-5 years experience as room attendant
- Knowledge of proper cleaning techniques, requirements and use of equipment
- Knowledge of proper and safe chemical handling
- Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management
- High school graduate
- Previous supervisory experience and guest relations training
- Bilingual (English/Spanish)
- Ability to endure various physical movements throughout the work areas
- Ability to lift, bend, stoop, carry, push or pull heavy loads
- May require lifting bundles of linen weighing up to 50 lbs
Job Duties
- Supervise, train and inspect the performance of assigned room and floor attendants ensuring that all procedures are completed to the standards of the hotel
- Assist where necessary to ensure optimum service to guests
- Verify room status on AM report
- report discrepant rooms
- prioritize and update status of check-out rooms
- Distribute assignment sheets, room keys and beepers to designated staff
- Maintain accurate records of assignments for security
- Communicate additions or changes to the assignment sheets as they arise throughout the shift
- Inspect supply levels, cleanliness and organization of floor closets and assign staff to rectify situation
- Check room attendant's closet for proper supplies, neatness, cleanliness, or mechanical problems
- Inspect rooms cleaned by assigned room attendants using designated checklist to ensure rooms are up to hotel standards and follow up with necessary corrections
- Check vacant rooms, verify status and update status of discrepant rooms throughout shift as well as check DND rooms for status
- Mark dirty sheets of randomly selected assigned rooms and follow up to ensure attendants have changed sheets
- Inspect public areas, restrooms, meeting and office space for cleanliness utilizing designated checklist
Job Qualifications
Experience
Mid Level (3-7 years)