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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.25 - $19.50
Benefits
Medical insurance
Dental Insurance
Disability insurance
Life insurance
Vision Insurance
Retirement Plan
Paid Time Off
vacation days
sick days
holiday days
Tuition benefit
ECO Pass
Job Description
The University of Colorado Anschutz Medical Campus is a renowned academic and medical institution that offers comprehensive educational, clinical, and research opportunities in health sciences. It is committed to improving the health and wellness of the community through outstanding patient care, innovative research, and exemplary education. Within this dynamic environment, the College of Nursing plays a pivotal role by preparing highly skilled nursing professionals who excel in healthcare delivery, education, and leadership. The College is dedicated to fostering an inclusive and collaborative culture that values diversity and encourages continuous learning and professional growth.
The University of Colorado College ... Show More
The University of Colorado College ... Show More
Job Requirements
- Must be willing and able to work in patient care environment with exposure to biological hazards
- Must be willing and able to pass a sex offender background check
- Must be willing and able to work at alternate Sheridan Health Services clinic locations
- Must be willing and able to utilize bilingual skills (Spanish/English) at conversational level
- Experience providing support over phone and in person to diverse customers preferred
- Experience using Microsoft Office programs preferred
- Experience with public or private health insurance plans preferred
- Experience with electronic health record systems preferred
Job Qualifications
- Two years of general clerical experience
- College or university coursework may substitute for experience
- Ability to communicate effectively in writing and orally
- Outstanding customer service skills
- High level of attention to detail and accuracy
- Computer competency with basic Microsoft Office programs
- Ability to work flexible schedules across multiple service lines
- Knowledge of patient privacy rules including HIPAA
- Strong organizational and multitasking abilities
- Ability to maintain professional demeanor and positive attitude
- Capacity to maintain patient confidentiality
- Interpersonal skills to work with patients, families, and healthcare team
Job Duties
- Warmly welcome and promptly check in patients and visitors
- Accurately verify and update patient information
- Efficiently manage incoming calls, schedule appointments, and direct inquiries
- Notify relevant staff members of patient arrivals
- Process insurance verifications and obtain necessary authorizations
- Maintain and manage patient records ensuring confidentiality and HIPAA compliance
- Upload required patient documents to charts
- Address patient billing inquiries and process payments
- Prepare, manage, and distribute correspondence and reports
- Collect, sort, and distribute mail
- Provide clear information about clinic services and policies
- Handle patient concerns professionally and escalate as needed
- Coordinate appointment schedules with clinical staff
- Process billing and copays using EHR software
- Maintain a clean and organized reception area
- Monitor inventory levels and request supplies
- Support clinic policy adherence
- Participate in team meetings and improvement initiatives
- Adhere to safety and infection control protocols
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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