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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $18.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
competitive compensation
career mobility
career training
Medical insurance
Vision Insurance
Free dental treatment
Paid Time Off
401k
Life insurance
Pet insurance
Job Description
Family Smiles LLC is a dynamic and rapidly growing dental healthcare company based in Albuquerque, New Mexico. We are dedicated to providing high-quality dental services in first-class facilities, ensuring that every patient receives exceptional care from highly qualified dentists and staff. Our mission is rooted in superior patient care and a commitment to serving families in underserved communities, helping to improve dental health outcomes where they are needed most. Our team members are not just employees; they are part of a community-driven organization that values the impact of our work on individuals and families alike. We foster an environment where... Show More
Job Requirements
- High school diploma or equivalent
- bilingual in Spanish and English
- prior customer service experience
- familiarity with Dentrix or Eaglesoft software preferred
- ability to work full time including Saturdays
- strong communication skills
- basic understanding of dental office operations
Job Qualifications
- Bilingual (Spanish)
- customer service experience
- Dentrix and/or Eaglesoft knowledge
- full time plus Saturday availability
Job Duties
- Maintain a high level of customer service at all times
- work as part of a team with emphasis on communication
- schedule patient appointments per month and daily patient goals
- answer phones and confirm appointments
- greet and check-in patients
- accurately verify dental benefits
- maintain detailed patient records in a fast-paced environment
- collect payments, co-payments, and deductibles
- create insurance claims and submit pre-authorizations to insurance companies
- pull patient charts for future appointments when necessary
- maintain a clean and professional office environment
- assist with presenting and/or explaining treatment plans
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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