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Bilingual Customer Service Specialist (Spanish)- Multi Store
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Flexible spending account
Disability Coverage
Retirement Plan
Paid Time Off
Job Description
Sherwin-Williams is a globally recognized leader in the paint and coatings industry, known for its commitment to quality, innovation, and customer satisfaction. The company specializes in providing high-quality paints, coatings, and related products that protect and beautify homes, businesses, and industrial environments. With a rich history that spans over a century, Sherwin-Williams has built a reputation for excellence by continuously evolving to meet the needs of its diverse customer base, ranging from wholesale professionals to retail consumers. The company prides itself on its inclusive culture, career growth opportunities, and extensive benefits package designed to support the well-being and development of... Show More
Job Requirements
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must be able to read, write, comprehend, and communicate in English
- Must be able to read, write, comprehend, and communicate in Spanish
- Must have a valid, unrestricted driver’s license
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
- Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Job Qualifications
- Have at least a high school diploma or GED
- Have at least one year experience working in a delivery, retail, or customer service position
- Have previous work experience selling paint and paint related products
- Have previous work experience operating tinting and mixing equipment
Job Duties
- Ensure high levels of customer satisfaction through excellent sales service
- Assist customers in person and over the phone by determining needs and presenting appropriate products and services
- Build productive trust relationships with wholesale and retail customers
- Process sales transactions accurately and consistent with policies and procedures
- Follow and achieve sales goals on a monthly, quarterly, and yearly basis
- Maintain precise work order files and formulas
- Pull appropriate products from the sales floor or warehouse
- Tint and mix products, as needed, to customer specifications
- Stock shelves and set up displays
- Clean store equipment
- Load/unload delivery trucks
- Assist in making deliveries, as needed
- Maintain in-stock and presentable condition assigned areas
- Remain knowledgeable on products offered and discuss available options
- Comply with inventory control procedures
- Suggest ways to improve sales
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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