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Bilingual Customer Service Specialist (Spanish)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $16.00
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Work Schedule

Flexible
Weekend Shifts

Job Description

Sherwin-Williams is a leading global manufacturer and seller of paints, coatings, and related products with a rich history of innovation and customer service excellence. The company is dedicated to inspiring and improving the world by coloring and protecting what matters most. Known for its extensive range of high-quality paints and coatings, Sherwin-Williams serves a diverse customer base including wholesale and retail clients. The establishment prides itself on fostering a supportive and inclusive work environment where employees are empowered to grow in their careers and contribute meaningfully to the company’s mission. Sherwin-Williams is committed to the health, well-being, and professional development... Show More

Job Requirements

  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able to read, write, comprehend, and communicate in English
  • Must be able to read, write, comprehend, and communicate in Spanish
  • Must have a valid, unrestricted driver’s license
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Job Qualifications

  • Have at least a high school diploma or GED
  • Have at least one year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Have previous work experience operating tinting and mixing equipment

Job Duties

  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistent with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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