Sherwin-Williams

Bilingual Customer Service Specialist (Spanish)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Retirement Plan
Paid Time Off
Dental Insurance
Vision Insurance
Employee Discounts
Career development opportunities

Job Description

Sherwin-Williams is a leading company in the specialty chemical and coatings industry, known for its high-quality paints and innovative solutions that help brighten and protect the spaces and places around us. As a well-established and respected name, Sherwin-Williams operates a network of stores, wholesale branches, and specialty facilities, delivering top-notch products to retail and wholesale customers alike. The company is committed to fostering an inclusive and supportive workplace, emphasizing growth, stability, and opportunities for employees to develop their skills and advance their careers. Known for its purpose to inspire and improve the world through coloring and protecting what matters, Sherwin-Williams... Show More

Job Requirements

  • Must be at least eighteen (18) years of age
  • must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • must be able to read, write, comprehend, and communicate in English
  • must be able to read, write, comprehend, and communicate in Spanish
  • must have a valid, unrestricted driver’s license
  • must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Job Qualifications

  • Have at least a high school diploma or GED
  • have at least one (1) year experience working in a delivery, retail, or customer service position
  • have previous work experience selling paint and paint related products
  • have previous work experience operating tinting and mixing equipment

Job Duties

  • Ensure high levels of customer satisfaction through excellent sales service
  • assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • build productive trust relationships with wholesale and retail customers
  • process sales transactions accurately and consistent with policies and procedures
  • follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • maintain precise work order files and formulas
  • pull appropriate products from the sales floor or warehouse
  • tint and mix products, as needed, to customer specifications
  • stock shelves and set up displays
  • clean store equipment
  • load/unload delivery trucks
  • assist in making deliveries, as needed
  • maintain in-stock and presentable condition assigned areas
  • remain knowledgeable on products offered and discuss available options
  • comply with inventory control procedures
  • suggest ways to improve sales

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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