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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $18.00 - $1.00
Work Schedule
Day Shifts
Benefits
Wellness Program
Dental Insurance
Health Insurance
Employee assistance program
Tuition Reimbursement
Paid Time Off
401(k)
Vision Insurance
Job Description
TTEC is a leading global customer experience company that has been dedicated to helping businesses build engaged and profitable customer relationships since 1982. By combining humanity with technology, TTEC powers the interactions between brands and their customers through various communication channels including talk, messaging, text, and video chat. With a reputation for delivering exceptional customer service, TTEC has earned the Great Place to Work® certification in the United States, reflecting its commitment to a supportive work environment, inclusive company culture, and opportunities for career growth. This Las Vegas, NV-based role is a part of TTEC’s onsite team, representing the company’s... Show More
Job Requirements
- Bilingual in English and Spanish
- Six months or more of customer service experience
- High school diploma or equivalent
- Recognize, apply and explain product or service knowledge
- Computer experience
- Effective communication skills
- Ability to work onsite in Las Vegas, NV
Job Qualifications
- Bilingual in English and Spanish
- Six months or more of customer service experience
- High school diploma or equivalent
- Ability to recognize, apply and explain product or service knowledge
- Proficient computer skills
- Strong communication and interpersonal skills
- Ability to handle multiple tasks efficiently
Job Duties
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
- Consult on products with compassion and knowledge
- Resolve customer issues with a positive and helpful attitude
- Maintain accurate records of customer interactions
- Collaborate with team members and report to Team Lead
- Participate in ongoing training and development programs
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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