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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $18.00 - $1.00
Work Schedule
Standard Hours
Benefits
Wellness Program
Tuition Reimbursement
Paid Time Off
Job Description
TTEC is a global customer experience company known for combining humanity with technology to create exceptional customer interactions. Established in 1982, TTEC has been partnering with some of the world’s leading iconic and rapidly growing brands to provide top-tier customer service across multiple communication channels including voice calls, messaging, text, and video chat. With its award-winning employment experience and Great Place to Work certification in the United States, TTEC prides itself on fostering an inclusive and supportive work environment that celebrates diversity and prioritizes employee development.
This hiring opportunity is for the position of Bilingual Customer Service Representative – Spani... Show More
This hiring opportunity is for the position of Bilingual Customer Service Representative – Spani... Show More
Job Requirements
- Bilingual in English and Spanish
- 6 months or more of customer service experience
- high school diploma or equivalent
- recognize, apply and explain product or service knowledge
- computer experience
Job Qualifications
- Bilingual in English and Spanish
- 6 months or more of customer service experience
- high school diploma or equivalent
- effective communication skills
- proficiency with computers
- ability to handle multiple tasks simultaneously
- strong problem-solving skills
Job Duties
- Answer incoming communications from customers
- conduct research to provide answers for customers to resolve their issues
- recognize, apply and explain product or service knowledge
- consult on products with compassion
- resolve customer issues with a positive and supportive approach
- contribute to the success of the customer experience and the overall team
- report to team lead
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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