Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
Job Description
The hiring company is a well-established transportation service provider specializing in passenger and client transit services. They are dedicated to delivering exceptional customer service tailored to meet the needs of their diverse clientele. Known for their punctuality and commitment to customer satisfaction, the company operates several terminals and ticketing points, ensuring smooth and effective travels for all passengers. This company places significant value on professionalism, attention to detail, and safety, maintaining a reputable presence in their industry. As a customer-oriented establishment, they recognize the critical role their frontline employees play in delivering a positive travel experience, which reflects directly on... Show More
Job Requirements
- high school diploma or equivalent
- bilingual Spanish/English
- preferred one year of job-related experience
Job Qualifications
- high school diploma or equivalent
- bilingual Spanish/English
- preferred one year of job-related experience
- ability to utilize multi-line phone systems effectively
- excellent interpersonal and communication skills
- ability to manage conflict resolution professionally
- proficient in cash handling and ticket sales processes
Job Duties
- provide an exceptional customer experience
- call customers to advise about changes or cancellations of scheduled runs
- respond to client inquiries including destinations served, pricing, departure and arrival times, directions to terminal while providing outstanding customer service
- responsible for cash management and compliance
- operate cash register and credit card equipment
- sell and process ticket orders via telephone, internet, and over the counter
- responsible for closing of the terminal including preparation of cash bank deposits, sales report and depositing in safe box
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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