Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $24.38
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Flexible work schedule
Job Description
HIV Alliance is a well-established nonprofit organization founded in 1994 dedicated to supporting individuals living with HIV/AIDS and preventing new infections. Their mission revolves around providing compassionate care and comprehensive services to individuals affected by HIV/AIDS across various communities. As a critical community resource, HIV Alliance offers state-wide services and prides itself on an inclusive, respectful approach to healthcare and social support. The agency fosters a welcoming environment equipped to handle a wide spectrum of client needs, including direct health interventions, education about HIV transmission, and counseling on safer sexual practices and injection drug use. Their team of dedicated professionals... Show More
Job Requirements
- Bilingual in Spanish
- minimum of 2 years of medical receptionist experience or relevant related experience
- strong communication skills
- ability to work independently and in a team
- strong organizational skills
- strong attention to detail
- ability to maintain confidentiality
- TB test provided by agency
- ability to pass agency criminal background check
Job Qualifications
- Bilingual in Spanish
- minimum of 2 years of medical receptionist experience or relevant related experience
- strong written and verbal communication skills
- ability to work independently and in a team while exercising professional judgment
- strong organizational, problem solving, prioritization, and time management skills
- strong attention to detail and adaptability
- ability to learn new processes quickly and respond to unanticipated needs
- ability to maintain confidentiality
- preferred public health and/or social services experience
- preferred record keeping and file management experience
- preferred compassionate de-escalation skills and/or experience
Job Duties
- Greet clients and individuals as they enter the clinic, connect them to agency staff, and check them in for appointments
- provide new and potential clients with necessary information and appointment scheduling
- maintain appropriate boundaries with clients during all interactions
- answer the agency phone, voicemail, and other phone system functions
- discuss sexuality, diverse sexual practices, HIV transmission, safer sex techniques, and injection drug use with discretion and without judgment when needed
- communicate professionally, pleasantly, clearly, and effectively with compassion and respect
- conduct opening and closing procedures to ensure a pleasant, clean, and professional appearance of community areas
- organize incoming and outgoing mail, shipments, and file packing slips
- assist staff with general office management, copying, clerical needs, and scheduling
- print clinic appointment schedules and paperwork
- check patients in, provide necessary paperwork, and process completed forms
- check eligibility for OHP in MMIS and update patient information in EMR/EHR
- search alert database for immunization status as appropriate
- schedule follow-up appointments and scan consent documents
- work well with others, manage stress appropriately, ensure reliable attendance
- provide support to the Operations Team as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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